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Volvo Cars Santa Monica

4.1
  • Car Dealers
  • Santa Monica, CA

About this business

AutomotiveCar Dealers

Location details

1631 Santa Monica Blvd, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1692 reviews
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Arthur K.'s profile image
Arthur K. 
rating
6 years ago

Worked with Ken Lam to get my Volvo serviced, he kept me in the loop during the week the car was in service and made sure I understood all the work that was performed. All-in-all, a great experience and wonderful customer service. 

Stefan P.'s profile image
Stefan P. 
rating
6 years ago

Great experience getting my car serviced. Special thanks to service advisor Ken for going above and beyond to get my car back ahead of schedule. 

Tony C.'s profile image
Tony C. 
rating
7 years ago

A few months ago, I was bequeathed a lovely XC90 which had been serviced here for the past several years. One day I found a nail in one of the tires and brought it in to get it checked out. Unfortunately, the nail was embedded near the edge of the tire which meant that it must be entirely replaced for safety. At the time, the specific tire wasn't in stock. In addition, there were some recall items that needed to be fixed so I left my car with them for a few days. Robert, the service person, was very friendly and helpfu... read more

Wendy F.'s profile image
Wendy F. 
rating
7 years ago

I had a very positive experience purchasing my used V60 at Volvo of Santa Monica. Tony Towns and Mike Upham were excellent salesmen. They listened well to what I was looking for and gave good advice to help me find the best car for my needs. I'm very particular and they were patient with the time it took for me to test the cars. Even the negotiating process was positive and easy, a process I generally loathe. After the sale, Tony and Mike have promptly returned calls and have continued to give excellent customer service. The... read more

Breanna S.'s profile image
Breanna S. 
rating
7 years ago

This dealership was a pleasure to work with. Superb customer service and friendliness. I worked with several dealerships and this was my best experience. Malissa and Jeff were extremely professional and helpful. If I lived closer I would take my car here for service too! 

Linnard L.'s profile image
Linnard L. 
rating
7 years ago

Took my new 2019 Volvo XC60 in to have a small protective chrome accessory installed on my rear bumper, I had no appointment. Robert Munoz, the asst service mgr, was very nice and helpful, asked a tech to look at my car, squeezed me in on the spot, had my car washed, installed the accessory at no charge and I was out in 30 minutes, all in, free of charge. Thank you Robert for the great service, I'll be back for my next scheduled service. 

Lily K.'s profile image
Lily K. 
rating
7 years ago

I went to the service center because two of my screws were stuck on my license plate and I couldn't put my plate on. They changed my plate, put new screws, and surprised me with a car wash. Great service center, really appreciated Ken's help! 

Jeannette S.'s profile image
Jeannette S. 
rating
7 years ago

Love having them as my Volvo dealer down the street! They are super helpful and quick to get you in for service- Ken has helped me multiple times. I highly recommend for all Volvo needs!! 

Caryn S.'s profile image
Caryn S. 
rating
7 years ago

This is the best car service experience I ever had. I worked with ROBERT, who listened very carefully, didn't push when I didn't want to spring for one part of the annual service, (although I should have listened! Had to bring it back to get it done! He was right!) Robert worked hard to meet my time requirements and make it as easy as possible on me. He was communicative and easy to reach. Everyone there is so friendly and helpful. I cannot recommend them enough. 

Frequently asked questions about Volvo Cars Santa Monica

How is Volvo Cars Santa Monica rated?

Volvo Cars Santa Monica has a 4.1 star rating with 692 reviews. 

When is Volvo Cars Santa Monica open?

Volvo Cars Santa Monica is closed now. It will open tomorrow at 9:00 a.m.