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We are proud to be your local Ford dealer.Taylor Ford is a FULL service Ford dealer here to meet ALL of your automotive needs. From New and Pre-owned vehicles to service, parts and an all-new state of the art Collission Center. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edg... read more
13500 Telegraph Rd, Taylor, MI, 48180, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
https://www.facebook.com/751370440/posts/10163096625245441/?d=n
Service department broke my car and wouldn’t fix it. They are rude. Will not live up to customer satisfaction. Never return calls as they say they will. Take way to long to work on your vehicle. They tell 30 minutes and it’s 2 hours maybe 3. Would not recommend this place to anyone.
Their customer service is awful! My daughter's 2017 Escape was in their shop for 3 months because of a recall on the engine which blew. She waited a month for a loaner. She received her car back yesterday. Broke down again today. Now that are telling her they don't have a loaner again. How is she supposed to get to work? You don't care at all about your customers. You are blaming Ford corporate for your actions. Our dealership, Pauli Ford, would never let that happen.
If you want to be “taken for a ride”, do business at Taylor Ford.
Service Dept kept me updated on the progress of my service.
Never have any issues with sales or service center.
You are screwing my daughter and son in law over as I write this. They leased a 2018 escape 1.5 liter... engine blew and you knew that those engines were having problems. Now you won't even give them a loaner? You guys suck. Treat your customers right and you keep them. Treat them like you are and lose them forever.
Be more customer orientated and get a service manager that can actually mange the business before ford motor company loses more customers due to customer relations. the good people that buy our vehicles deserve better!
Took my car in due to having a recall on my passenger air bag. Set up the appointment and the gentleman I spoke with was great on the phone set up the appointment 2 weeks ago was told that it would take a couple hours. My appointment was at 9:00 had it there before my appointment time. Got my paperwork after checking in was told should be ready sometime in the afternoon. I was ok with that I was told I would receive a call once it was ready. I received a call at 1:30 that my car was ready and I could come pick it up. I got t... read more
Taylor Ford has a 4.5 star rating with 3,690 reviews.
Taylor Ford is closed now. It will open on Monday at 9:00 a.m.