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Taylor Ford
- Car Dealers
- Taylor, MI
About this business
We are proud to be your local Ford dealer.Taylor Ford is a FULL service Ford dealer here to meet ALL of your automotive needs. From New and Pre-owned vehicles to service, parts and an all-new state of the art Collission Center. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edg... read more
Location details
13500 Telegraph Rd, Taylor, MI, 48180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would recommend the sales department but not the service department came in with my donut on after a flat tire have the Ford care tire protection waited over 2 1/2 hours for my car to even get into a bay just for a tire change. A bit ridiculous.
Service department treats like you’re an idiot for trying to get an oil change and inconveniencing them. Went to Southgate ford where I was treated like a customer not an inconvenience to them. I will never step foot on Taylor fords property again. Plus Southgate ford has a quick oil change lane!
they have had my moms maverick truck now for 3 months and they keep telling her a line of crap now i will file a complaint with ford and the Michigan state licensing for motor vehicles.
I made an appointment two weeks ago to have my Transit that is under warranty looked at. Took it up there at 7am today, and they didn't find the time to look at it. I am furious and will not be giving them our business again, as this was a huge inconvenience to my family. They would not give us a loaner car so I have no way to transport all of us to allow them to keep the van another day. I definitely do not recommend this dealership.
The Service department is very lackluster at this Ford location. I took my vehicle in to be diagnosed on 1/5/2023. After waiting two weeks and leaving several messages with the service department without a returned call, I made my way back to the dealership who still had my car on 1/18/2023. Not only was the service terrible but I got three separate quotes for the repairs that were all $4000 less than what this location quoted me for. This includes the cost of towing. Save your time and money and go literally anywhere e... read more
let me start with saying that I own 7 ford vehicles and I've purchased a few vehicles from here over the years & 2 recently 21 expedition Max Limited & 22 f350 diesel crew cab .. So I've been a long time customer and know a lot of the staff by name .. The problem is the service department.. First thing is If you can get someone to actually call you back that would be great.. Second is trying to get anyone to look at your vehicle in a timely manner.. The time before my recent call I was told they couldn't even look at my (b... read more
Dropped off my car this morning at 9:30 in the morning. No one has even touched it then they’re talking about it needs to be there for two or three days. Is that because you over scheduled and overbooked because you had my car for an entire day and didn’t touch it! Nor did anyone bother to say that as I dropped it off! I will never ever ever go there again! I will take my business else where! Sad that I live down the street and always buy Ford! Hung up on the “manager” as she proceeded to raise her voice at me! Ridiculous!
The service department at Taylor Ford is horrible for many reasons. They are unorganized (was called with information about a car that wasn't even mine), slow (my car sat in their shop for the better part of a week for an hours worth of work), and disrespectful (mainly the manager Todd Pluss). When I came to pick up my car, the service manager Todd began cussing at me left and right telling me to never come back here again. As a loyal customer to Taylor Ford for over a decade, I will surely not be a customer of here any long... read more
Taylor ford has had my car for over a month now and there is still no word yet on when it will be done
Frequently asked questions about Taylor Ford
How is Taylor Ford rated?
Taylor Ford has a 4.5 star rating with 3,690 reviews.
When is Taylor Ford open?
Taylor Ford is closed now. It will open on Monday at 9:00 a.m.