This profile has been claimed by the business owner or representative.
Price Toyota
- New Castle, DE
About this business
Location details
168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was scheduled for oil change and once I got there I was told that I didn't need one. Waist of my time.
Business response:
Hello, we apologize for the inconvenience you experienced. We strive to provide accurate information and timely service, and we regret that this was not the case during your visit. Please reach out to Marissa Curti at 302-395-7541 so we can address your concerns and ensure a better experience moving forward. Thank you for your feedback!
Car needs fixing it hasn't gotten as yet
Business response:
Hi, Thank you for your feedback and we are sorry to hear that your issues have not yet been resolved. However, we look forward to assisting with the repair this week during your scheduled appointment. If you have any further questions or concerns, please don't hesitate to contact Marissa Curti, 302.395.7541. Thank you, Marissa Curti Service Manager Price Toyota 302-395-7541
I'll be looking for another way to service this vehicle. Service has not met my expectations!
Business response:
We're sorry to hear that your experience did not meet expectations. We always strive to provide excellent service, and we appreciate your feedback. Please reach out to Marissa Curti at 302-395-7541 so we can address your concerns and work towards a solution that meets your needs. Thank you for giving us the opportunity to make things right.
I took my car to Price Toyota to have my left axle replaced, and my car was damaged. A panel on the inside of the left fender had to be replaced. There was a deep scare on the left fender, also. The paint job was horrible. When I complained, I was told that I would have to have it fixed at my expense. I'm seeking legal counsel.
Business response:
We're sorry to hear about your experience at Price Toyota. We know you were previously working with a member of our staff regarding your concern about your front bumper and the offered options. Please reach out directly to Marissa Curti at 302.395.7541 so we can further discuss your concerns. Thank you, Marissa Curti Service Manager Price Toyota 302-395-7541
Was in about a year ago got new wipers was told they were wore out. Shouldn't new wipers last longer 10000 miles. Said they would look at them still making a lot of noise. Disappointed
Business response:
Thank you for your feedback! We're sorry to hear about the issues with your wipers. Please reach out to Marissa Curti at 302.395.7541 so we can look into this further and resolve the issue for you. We appreciate your feedback and look forward to assisting you!
I hate price Toyota service center and collision center they called professional but they aren't realy professional they fixed my car and took almost 3 month which I had to 3,4 time went back and show them that look it's not properly fixed and like always excuse excuse I'll never go their again ever
Business response:
Hi, We're very sorry to hear about your frustrating experience with our service and collision centers at Price Toyota. Please reach out to Marissa Curti at 302.395.7541 so we can address your concerns directly and work to make things right. Thank you for bringing this to our attention.
Service shop failed to inflate the tires I asked them to rotate. This is sloppy workmanship.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Bad from the start. Made appointment via phone and upon arrival I was told that I didn't have an appointment after driving from NJ and having my wife follow me. I specifically told the service writer that I absolutely did not want this to be on CARFAX for any reason whatsoever because it was just a recall. Didn't happen. Then I was called by service writer that there was so many other things that needed to be fixed. This was just a recall for seat belt tensioners. My car is maintained by a local mechanic. This isn't the firs... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
I don't like waiting too long.
Business response:
Hi, Thank you for your feedback! We understand that waiting can be frustrating, and we'll work to improve the process at Price Toyota.
Frequently asked questions about Price Toyota
How is Price Toyota rated?
Price Toyota has a 4.4 star rating with 4,564 reviews.
When is Price Toyota open?
Price Toyota is open now. It will close at 9:00 p.m.