This profile has been claimed by the business owner or representative.
Price Toyota
- New Castle, DE
About this business
Location details
168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Routine service performed. Work completed as expected. Had to readjust settings and seat when taking possession.
El servicio excelente, pero en punto de resolver problemas pronto NO.
They refused to fix rotors on a car I purchased two weeks ago. Stating rusting rotors are not unsafe. Rust absolutely compromises the safety of the vehicle. I was told by the sales people that the tires were brand new. The repair team states the tread belt is shifted and I need new tires. They quoted me $ 702 and will not fix the vehicle that they sold me in this condition.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
My KIA Sportage lost power on I95. I was going 65 mph, heard a clunk, and could not accelerate. No dashboard lights came on. I was in center lane, was able to pull over to left shoulder. After turning off engine and waiting a few minutes, I restarted car and was able to get up to 65 mph. I called KIA Monday and the earliest Martin KIA could repair my car was August 1 six weeks from incident. Repair report, could find nothing wrong but reset computer. Could not explain occurence nor assure me it wouldn't happen again. ... read more
Business response:
Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Little pricy on the labor.
Business response:
Hello, your positive rating has truly brightened our day! Thank you for sharing your experience with us. We strive to deliver the best service possible, and it's rewarding to know that we met your expectations. If you have any further needs or requests, please don't hesitate to reach out. We can't wait to have the opportunity to serve you again.
2 hrs wait for a scheduled oil change. They knew iwas going to wait. They did find a nail in my tire which took another hour to fix. I know my brakes are low but I don't think they even checked. Just handed my maintenance paperwork to me and said I could read it. Everything was fine. Never had such bad service here before.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Horrible welcome to the service department, not friendly at all.
Business response:
Hello, thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Marissa Curti at 302.395.7541 so we can investigate this for you.
Unprofessional and Disappointed!!
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Service was fine. But i was told after 5 years that toyota could no longer provide me with a Uber home. My Home was just a quarter mile further than the 10 mile limit. . I will now be have to look for another repair and maintenance place. I only have one car and service times are generally 4-6 hours. For 5 years it was never an issue. This was disappointing.
Business response:
Hello, we want you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing this matter in further detail, please reach out to John Hughes at 302.395.7622 at your earliest convenience. Thank you and we look forward to speaking with you.
Frequently asked questions about Price Toyota
How is Price Toyota rated?
Price Toyota has a 4.4 star rating with 4,471 reviews.
When is Price Toyota open?
Price Toyota is closed now. It will open tomorrow at 9:00 a.m.