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Price Toyota
- New Castle, DE
About this business
Location details
168 N DuPont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They tried to get me to pay for service I didn't need wouldn't fix my slow leak in my tired. Suggested I buy one and tried to charge me labor to screw in a new license plate bulb that I pre purchased
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
I had to pay for a service I did not ask for simply because the service person did not listen to me. Then I was yelled at because the service person said I had asked for the service which I did not. Very unprofessional . Will not go back
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
too exorbitant prices for services. just for one sensor changes costed me $260. no test report provided when sensors tested for which they charged around $155
Business response:
We appreciate you taking the time to share your recent experience with Price Toyota. Your feedback is important to us, and we're sorry to hear about your concerns regarding the pricing for sensor changes. We want to ensure that your concerns are addressed appropriately. Please contact Marissa Curti at 302.395.7541, and she will be more than happy to discuss your experience and provide any additional information you may need. Thank you for choosing Price Toyota, and we look forward to the opportunity to improve your percepti... read more
I recently had a tire rotation performed at Price. The second time I take my car out after the tire rotation I get a warning stating AWD system malfuntion 2WD mode engaged. Now I'm being asked to pay a $150.00 diagnostic fee when the problem might have occurred from my last visit. It's too coincidental. I don't think I should have to pay any fee. The problem could be the result of something from my last visit. It's in the same area.
Business response:
Thank you for giving us the chance to address and correct your concerns! We look forward to seeing you at your next visit. If you have any more questions or concerns, please don't hesitate to reach out to Marissa Curti at 302-395-7541.
The info provided by carfax was inferior. Car has 6000 miles but said it was a 20000 mile maintenance. This Made me extremely anxious for a long period of time. My next car purchase will be examined based on your knowledge of my car and charging for an app at $8 month for the mileage I put on. Other car makers make this app free. People were nice but the chicken feed nickel and dime is unexceptable!
Business response:
We apologize for any anxiety caused by the discrepancy in the information provided. Your feedback is valuable, and we'll review our processes to ensure accuracy. Regarding the app charge, we appreciate your input, and we'll consider your perspective as we evaluate our services. If there's anything specific you'd like to discuss further or if you have additional details to share, please contact Marissa Curti at 302.395.7541 directly.
i was not happy with my service
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
They stated my brake pads were 6mm, needing replacement soon. However they were replaced the week before.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Expensive service, scheduled appraisal was not done. Price Toyota internet sales and Manager calls and sends emails regarding vehicle appraisal options. No follow up from sales regarding new lease options
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
This is the MOST UNORGANIZED, DO NOT CARE ABOUT THE CUSTOMER, MOST INCONVENIENT sales car place I have ever been thru. I will NEVER EVER purchase anything from Price Toyota ever again. RUN PEOPLE, DO NOT GO THERE, THEY DON'T CARE ABOUT YOU JUST THE SALE!!!!! OH AND I STILL DON'T HAVE MY CAR BACK and was told that they would have it for another 2-3 days to find out an issue that is going on with the car since I just purchased it only a week ago. I'm telling you RUN RUN RUN
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Frequently asked questions about Price Toyota
How is Price Toyota rated?
Price Toyota has a 4.4 star rating with 4,471 reviews.
When is Price Toyota open?
Price Toyota is closed now. It will open tomorrow at 9:00 a.m.