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Mercedes-Benz of Bakersfield
- Car Dealers
- Bakersfield, CA
About this business
Location details
5600 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We've purchased three cars here and have had excellent service from everyone involved. If you're coming here ask for Sam and he'll take better care of you than anyone else, guaranteed.
Business response:
Nathan, Thank you for bringing this issue to our attention. We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Thank you.
Dawn from the service center is so kind, patient, and helpful!! If you need your car fixed I highly recommend this Business! They are extremely accurate and quick to get your car back to you! Thank you Mercedes-Benz of Bakersfield for your awesome service!!
Business response:
Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experience. I am happy that our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Thank you. Best, Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-373
I've been browsing Cargurus & autotrader for the past few months looking for an Acura TSX Wagon. I had to expand my search within a 200 mile radius around the city Las Vegas. (The car market here in general is pretty scamp). I eventually came across a listing of a clean 2012 sample that looked to be in good condition. I tried to send an inquiry through their website but it an error occurred on their site that prevented sending the message. I ended up calling and was connected to Javier who instantly provided me with suffic... read more
Business response:
Thank you very much for leaving us this fantastic review! I truly enjoy hearing about the experiences of our customers, and it sounds like yours was the perfect example of our team going above and beyond. Congratulations on your new car! Javier and the rest of our sales team will be glad to know that they were a positive influence for you during your visit here at Mercedes of Bakersfield. We can't wait to see you again. Best, Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-373
Just bought my first mercedes at Sangera. Javier was my sales man and he was awesome. The fastest salesman worker I've ever work with. He got the deals done in matter of mins. Compared to working with others you'd wait 20+mins. He's very informative and knowledgeable on his cars. And still to this day I can send a text and him reply in less than a min with my answer. Trust me when I say you will be happy with him and his service is great.
Business response:
Congratulations on your new Mercedes! We are so pleased to hear that Javier was so helpful. We know you're going to love your Mercedes! Please let us know if there is anything else we can do for you! Thank you. Take care and drive safe.
I was buying my first car and Mike helped me out. He was one of the greatest salesman I've ever met in my life and I'm a salesman myself. Great customer service! I will always come to this dealership for all my future cars!
Business response:
Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your kind feedback. We look forward to assisting you in the near future. Thank you.
Awesome team! Loving my new car! thank you for taking care of me! There was an additional feature I wanted and they had no problem adding it for me. Very happy with my purchase!
Business response:
Thank you for your kind words! We are thrilled that we have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Hassan Halevy - Director of Marketing | info@sangera.com - (661) 836-3737
Just bought a Kia Sorento as a Mercedes Benz dealership. Was treated like a star, even though I clearly bought the most inexpensive car on the lot. The Kia was in fantastic shape. Dhillon was my sales rep from the time I found the car online and he was attentive, followed up, and patient while my wife and I asked a million questions. We drove from Venice to Bakersfield for this car and it was worth it. I recommend you give these guys a look if you are in the market for a new car. If I got this kind of service for a Kia... read more
Business response:
Thank you so much for this wonderful feedback, Gerry! We're glad to hear of your exceptional experience buying your Kia Sorento and it's fantastic to know Dhillon helped make us worth the drive. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Best, Hassan Halevy - Director of Marketing | info@sangera.com - (661) 836-3737
My husband and I was amazed we had a excellent sales consultant Phillip Ramirez in assisting us with our 2017 Mercedes Benz. Phillip is not like other sales consultants who just want to make a sale. Phillip is a hard worker, he enjoys pleasing his customers, very honest, listens to concerns and goes out of his way to help solve any concerns. Phillip has a great fun professional personality, very knowledgeable, helpful, patient and caring. We highly recommend Phillip Ramirez you will not be disappointed. Look forward to doi... read more
Business response:
Reviews like yours are truly a breath of fresh air! Congratulations on your new Mercedes Benz. Phillip is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Hassan Halevy - Director of Marketing | info@sangera.com - (661) 836-3737
I had a great experience purchasing a new 2017 Mercedes Benz SUV from this dealership. Phil Turley is very knowledgeable but does not overwhelm customers with information. The first thing he did was determine what I liked and didn't like about my former C-class sedan. He was able to recommend some options for my consideration in upgrading my vehicle. I appreciate his patience and no-pressure attitude he displayed as we test drove several different models. Thank you Phil and Joel for helping me find the perfect vehicle that ... read more
Business response:
Ashley. Thank you for sharing your feedback with us. We are very happy to know you enjoyed your overall experience working with Phil. Our primary focus is to provide each and every customer with efficient and professional service, and I am extremely happy to hear that Phil and our team were able to satisfy that. Congratulations on your 2017 Mercedes-Benz SUV! Don't hesitate to reach out if you have any further questions or needs.
Frequently asked questions about Mercedes-Benz of Bakersfield
How is Mercedes-Benz of Bakersfield rated?
Mercedes-Benz of Bakersfield has a 4.3 star rating with 1,431 reviews.
When is Mercedes-Benz of Bakersfield open?
Mercedes-Benz of Bakersfield is open now. It will close at 6:00 p.m.