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Mercedes-Benz of Bakersfield
- Car Dealers
- Bakersfield, CA
About this business
Location details
5600 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Phil Turley is the salesman of the year in our opinion! He will not rest until you are united with the car of your dreams! He's been our salesman for many many years and will continue to be forever! He is extremely knowledgable and explains things in a human way. He did not let us down and he's not the "cheesy" salesman either. The whole team at sangera in Bakersfield watches out for eachother and will do anything to be the best. They worked above and beyond to make sure our car was perfect when we rolled home with it.
Business response:
Jenni, thank you for taking the time to share your kind and thoughtful reviews! We truly appreciate the time you have put into your reviews and we are happy to have your family as a part of our own. Phil is a great employee and truly works hard to get his customer into their dream cars. It has been a pleasure to work with you again and we look forward to seeing you for service.
Campbell Cameron is the person to go and see @ Mercedes - Benz of Bakersfield, California. We truly appreciate your patience and your willingness to go out of your way to help us. You've become like family to us. Thank you Cambell for a job WELL DONE!!!!
Business response:
R.P, thank you for taking the time to share your experience with Campbell! We are glad to hear about his patience and willingness to help. It is always a pleasure to do business with you and we look forward to working with you again.
Purchasing a car is typically a very stressful experience for me, at least it was until I met Jennifer Peoples. She was so patient with me as a chose the perfect car for my needs. She was patient and avalible, and most importantly NOT PUSHY! I have purchased 2 cars from her and I will never go anywhere else again! My experiences have been nothing but positive :)
Business response:
Tara - All of us at Mercedes-Benz of Bakersfield congratulate you on your new car and appreciate the opportunity you presented to earn your business! Jennifer is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to... read more
Jennifer Peoples and Leo were Awesome in helping us with the purchase of our used car. She was kind, funny and not pushy at all! PJ in finance was also great. Usually the worst part of purchasing the car and she made it fast!!!
Business response:
Thank you so much for taking the time to provide such great feedback, Tami. Our primary focus is to provide each and every customer with exceptional car buying experience, and I am extremely happy to hear that Jennifer, Leo, PJ and the rest of our team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Hassan Halevy - Director of Marketing
This update is a little tardy. This time last year, I was having terrible trouble with my car and Mercedes USA in particular. Upon discovering my issues, Dave Bailey took personal responsibility for handling my car, for which I am extremely grateful. At my last visit, I went on the lot to look at a particular vehicle and was approached by Ajay. We test drove the vehicle, which I loved, so we worked on the deal. The car buying experience is generally pretty anxiety provoking, and this was no exception. Ajay was a calmin... read more
Business response:
Hi Kim! First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Dave and Ajay assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Hassan Halevy - Director of Marketing Kim, we're so sorry t... read more
Unbelievable service! Dawn Cash was incredibly professional, knowledgable, helpful and attentive. It's rare to find this kind of exceptional service out there, especially when dealing with a car. Dawn helped me to understand what was wrong with my car, taking the time to explain, and was very patient. Really felt like I was in great hands. Every single time I called with a question, Dawn either answered immediately or called right back. There was never a time I was left wondering or in the dark. Her communication skil... read more
Business response:
Hello Caroline, Thank you on behalf of all of us here at Mercedes-Benz of Bakersfield for this awesome review. It is of utmost importance that our clients leave our dealership confident and happy with the level of service they received. I am happy to hear about your positive experience with Dawn and Jose. We appreciate your business and we look forward to seeing you again. Thank you. Give us a call if there is anything else we can do for you.
I have purchased a lot of vehicles in my life, the majority of which have been in the luxury sport class. I wanted to get out of a lease I was currently in with a different Mercedes dealership who was less than helpful. Taking a chance I contacted this dealership, I was connected with Jerry Hamon. Even though he had nothing to gain from helping me, he went over and beyond the level of customer service I could have imagined. Because of his help, I decided to drive the hour and 1/2 to give him our business. He was professional... read more
Business response:
Daphne, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Jerry is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied Mercedes-Benz of Bakersfield customer. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! Best regards, Hassan Halevy - Director of Marketing
I purchased the cls550 and it is AWESOME!!! Great power!!! The service was above and beyond good. I came in to the store during closing and was unaware that the store was closed. The store stayed open and went over everything with me without rush. When I picked up the car the next morning I found out that the store was closed however they did not mind helping me. The car was parked with a red bow on it and super clean. This by far is the best coupe I ever purchased. The car is perfect for me because I do not have small ... read more
Business response:
Sara, congratulations on your CLS550! I am happy to hear you are enjoying your purchase. Our team works incredibly hard to exemplify the Mercedes-Benz of Bakersfield commitment to customer care and we're so thankful that your time with us was well spent. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Take care! Hassan Halevy - Director of Marketing
I purchased a beautiful used Lexus IS 250 F from Mercedes Benz of Bakersfield. I met Surinder and we did a quick test drive and immediately was happy with the purchase. I wasn't pressured and have a dream car at a great price. Thank You Surinder for everything..
Business response:
Cruz, thank you and congratulations on your purchase! Surinder is one of the best at his career and your review is spot on. We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Lexus IS 250! Follow us on Twitter and like us on Facebook to catch the latest specials! Hassan Halevy - Director of Marketing
Frequently asked questions about Mercedes-Benz of Bakersfield
How is Mercedes-Benz of Bakersfield rated?
Mercedes-Benz of Bakersfield has a 4.3 star rating with 1,342 reviews.
When is Mercedes-Benz of Bakersfield open?
Mercedes-Benz of Bakersfield is open now. It will close at 8:00 p.m.