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Mercedes-Benz of Bakersfield
- Car Dealers
- Bakersfield, CA
About this business
Location details
5600 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great car dealer with excellent service department. Helped me with the parts I needed and everyone was friendly and helpful. Very pleased with this dealer as we just moved here and always need parts and service for our Mercedes.
Business response:
Hello Grant, Thank you for the great feedback. At Mercedes-Benz of Bakersfield, we believe that vehicles are vital assets to our daily lives and they should be treated as such. We work hard to stand out from other dealer in terms of customer service and transparency. Please let us know if there is anything else we can do further your satisfaction.
I purchased a Subaru from Moe at the Mercedes dealer, he was kind, didn't pressure me, respected all of the questions that I asked. Moe and the general manager stayed wayyyy past closing just to help me make the best decision I could possibly make. Moe made my dream car possible on my budget. We will buy all of our cars from him in the future. Thanks Moe!!!
Business response:
Hello Katie, Thank you for taking the time to share your experience with Moe. We are happy to know he did a great job of assisting you in your purchase. We are very pleased that Moe could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Do not hesitate to call if there is anything else we can do for you. We appreciate your business. Thank you. Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-3737
Drove by real quick and noticed a beautiful BMW 3 series on the lot. Stopped and from the get go my salesman Lupe was there to answer any questions I had.....from the test drive he was very professional and not pushy on me signing anything. I told him what I was willing to pay for the car and right away he went to bat for me. I drove it home the next morning having paid $500 less than what I said I would pay. Ask for Lupe, he's a cool guy and you can tell he loves his job so you'll get his best every time.
Business response:
Hello David, Thank you for your kind words. We greatly appreciate them! We are glad that you had a great experience with Lupe and our team. We take pride in providing our customers with great customer service and I'm happy to know you received nothing less. Congratulations on your new car! Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-3737
Thank you to everyone at Mercedes who helped make my dream of owning a Mercedes a reality! Went in for a test drive, traded in my car, and drove off in a Certified pre owned Mercedes! The staff was friendly, willing to help, and extremely diligent. Couldn't have done it without the help of PJ. You guys rock!
Business response:
Thank you for your kind words. We greatly appreciate them! We are glad that you had a great experience with with PJ and our team. We take pride in providing our customers with great customer service and I'm happy to know you received nothing less. Congratulations on your new car! Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-3737
I contacted John Hoffman for a transmission service for my SL63 and was very impressed with his professionalism and knowledge. We spoke for sometimes because I found out we use to live a block from each other. The service was completed within the time promised. The price was very reasonable; about the same as from another non-dealer shop that I called. John gave me a phone number so that when I needed anything, I could text him. It was very convenient. When done, I got a text and came and pick up. Thank, John. This ... read more
Business response:
It was a pleasure to read about your first servicing experience working with John. It's delightful to know that our team was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-373
We've purchased three cars here and have had excellent service from everyone involved. If you're coming here ask for Sam and he'll take better care of you than anyone else, guaranteed.
Business response:
Nathan, Thank you for bringing this issue to our attention. We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Thank you.
I've been browsing Cargurus & autotrader for the past few months looking for an Acura TSX Wagon. I had to expand my search within a 200 mile radius around the city Las Vegas. (The car market here in general is pretty scamp). I eventually came across a listing of a clean 2012 sample that looked to be in good condition. I tried to send an inquiry through their website but it an error occurred on their site that prevented sending the message. I ended up calling and was connected to Javier who instantly provided me with suffic... read more
Business response:
Thank you very much for leaving us this fantastic review! I truly enjoy hearing about the experiences of our customers, and it sounds like yours was the perfect example of our team going above and beyond. Congratulations on your new car! Javier and the rest of our sales team will be glad to know that they were a positive influence for you during your visit here at Mercedes of Bakersfield. We can't wait to see you again. Best, Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-373
Just bought my first mercedes at Sangera. Javier was my sales man and he was awesome. The fastest salesman worker I've ever work with. He got the deals done in matter of mins. Compared to working with others you'd wait 20+mins. He's very informative and knowledgeable on his cars. And still to this day I can send a text and him reply in less than a min with my answer. Trust me when I say you will be happy with him and his service is great.
Business response:
Congratulations on your new Mercedes! We are so pleased to hear that Javier was so helpful. We know you're going to love your Mercedes! Please let us know if there is anything else we can do for you! Thank you. Take care and drive safe.
I was buying my first car and Mike helped me out. He was one of the greatest salesman I've ever met in my life and I'm a salesman myself. Great customer service! I will always come to this dealership for all my future cars!
Business response:
Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your kind feedback. We look forward to assisting you in the near future. Thank you.
Frequently asked questions about Mercedes-Benz of Bakersfield
How is Mercedes-Benz of Bakersfield rated?
Mercedes-Benz of Bakersfield has a 4.3 star rating with 1,295 reviews.
When is Mercedes-Benz of Bakersfield open?
Mercedes-Benz of Bakersfield is closed now. It will open at 9:00 a.m.