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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
(Preventive maintenance)I took my daughters car to be looked at because a engine service light was on for a short time. 1st visit ($1600+) and car was returned with engine light on and wouldn’t move, gas smell and smoke everywhere. 2nd visit ($1000+) and cars runs better but engine light came on before I made it home. Everything they said was a issue was to prevent the engine light or malfunction and I’m not confident about anything they say. 4/2/2020
Too greedy, lacking in integrity,selfishBased on thier Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed
I took my car into you for a recall. When we received it back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of service is terrible. I will not buy from you again. When you tell people thing stick by it. Don’t make us continually call back
No communication with anyone in the building. They try to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience.
AWFUL EXPERIENCE!!! SERVICE GUY WAS SOOOOOO RUDE!! I WILL NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUSTOMER SERVICE, YOU DONT!!
Not happy they charged us $100 to tell us we need $3000 worth of work. Did they even check the recall? Should have been no charge- ridiculous
What happened to my car? Normally I have nothing but positive remarks for this dealership. I have two VWs that I regularly bring in for service and repairs, but this has been the least satisfying trip yet. I brought my 2014 Jetta in for diagnostics/repairs. Repairs seemed to go smoothly. However, when I picked up my vehicle this morning I noticed it was a WRECK on the inside. Napkins strewn about, registration papers crumpled on the floor, overall it was a mess and not how I left it when I dropped it off. Seems like someone ... read more
Everytime I take my car in to fix something. It comes back with something else broken on it that wasn't broken to start with!
I took my car in for a car wash and 2 times the engine light came on after it was washed. I took it back and they charged me $100.00 to find nothing wrong. The 2nd time I took it back they said it was the battery. I went on a cruise and it sat for a week and it started up fine so I did not get a battery. It also starts up fine in the mornings. I have spent so much time trying to
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,844 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open tomorrow at 8:00 a.m.