This profile has been claimed by the business owner or representative.
Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Did not properly repair my vehicle . Transmission making noise and they say they can’t hear it. Stated they could not reproduce the noise. They also told me all Jetta’s make the same noise
Was told service would take 1-1 1/2 hours when set up appointment. Show up and advised will take 3-4 hours. Asked about a loaner and service advisor stated they are not obligated to provide a loaner and that a loaner should have been set up when making the appointment which he was the one that set up the appointment. Per the VW emission settlement any repair over 3 hours a loaner is to provided. Repair took until the following day. Never going to return to this location would not recommend. If you do you have to go to this l... read more
Went for a diagnostics, they wanted to do service. I denied service as i only wanted a diagnostics. Gave me a blank paper for diagnostics.
I brought my new atlas in for oil change. Waited two hours for oil change. No one came to give me a status update. I had to go check on status of the car. Checking in with customers to give a stays update to them would be appreciated. Thanks
Service needs improvement! I had scheduled light bulb replacement and reset programming from last oil change. Poor follow up to customer service at Lakeland office..
Got a diagnostics, guess because i didn't do the work there they wrote denied fix. Gave me a blank paper.. worst diagnostics ever had...
Fixed my battery great, went back later to get belts replaced, check engine light turned on next day, suspect I was being way overcharged, the actual cost was nearly 100 more than the estimate both times, ended up cancelling.
Don't Understand why send entioned Service Discount Offers with instrutions to be valid before service and when its time to redeem are not apply.
Zero stars Had to wait 4 months for a refund!!!!This is Zero stars Had to wait 4 months for a refund!!!! This is the most frustrating thing that could happen at this time when I really needed that money to pay bill.
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,844 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 7:00 p.m.