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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Had an appointment at 10 yesterday, I was there again for over 2 hrs. I understand your short handed but replacing a broken, glass holder and checking a clearcoat issue takes that long. Why do you make appointments?
Although Michelle from sales was very good and the process was seamless, including the financing, we were disappointed with one aspect of the transaction. We purchased a 2018 BMW that had been traded in at the dealership. The car was pristine. We purchased it and drove it home. All was well until the next day. The car’s interior smelled of cigarettes. It did not smell at the dealership, nor did it smell On the four hour ride home. After some research, I found this is normal depending on the weather and humidity. It cost us o... read more
Even with an appointment I still was at the dealership for 2 hrs. Just and oil change and tire rotation. Also gad to drive back to the dealership because a light saying pressure lost came on. Last time I had to go back because a light came on after I left. Gas is almost $5 a gallon and I live in Haines City. These things should be taken care of before the car is released. Not only is it and inconvenience but very time consuming.
Upon arriving at the Volkswagen dealership I noticed at first glance all employees were ducked off into separate corners of the establishment. We came in and everybody just stared at us instead of asking how could they assist us which is basic courtesy of a professional establishment. I had to ask for assistance which is ridiculous considering how many employees were present. Came in for a basic oil change which took 3 hours which is also ridiculous considering it can be done in an hour. Overall the experience was disappoint... read more
They were rude took so long as we call To make a appointment and the lady said the oil change was supposed to be free Because the warranty we paid forgot there the guy said it wasn’t iand was rude about everything we will not probably go back there again
The car is continue with the problem front suspension or tire. Feel vibration. Is 2019 have warranty and I paid insurance for the tire. I need to fix the problem.
Several service appointments never fixed vehicle cared more about money than fixing problem. Never going back
Took car there 8 times never fixed problem, took to a different place fixed on first try.
The service rep that helped us out was great. He informed us of everything that was needed. Once the dealership took the car for service he kept us informed and what was even nicer was that he was classy and courteous.
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,842 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.