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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Long wait. Not all requested work was completed. For second time they did not rotate tires which was prepaid at purchase
Matt doesn’t communicate well and very rude. And doesn’t seem to be concerned about the customers problem
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Car has been in multiple times and your dealership is unable to fix it. This is an on going problem with this dealership for years. My next purchase will not be any VW brand.
Worst service ever. Katie was horrible. I would never recommend anyone to Lakeland Volkwagen because the service was crap.
I brought my 2011 Tiguan in for an oil change and tire rotation. I signed an estimate for $103 for the repairs. After waiting 1 hour, the Service Writer Tony McCalla brought out an oil drain plug that was completely stripped of threads. Tony stated that they did not strip the threads and that I would have to pay for the replacement of the oil pan. Tony gave me a verbal estimate of $670 but did not provide an itemized estimate nor did I sign one. I disagreed with Tony and said that the drain plug must have been stripped by th... read more
Terrible service! Started out by dealing with Shelly Baker who is their supposed “Customer first impression specialist.” Nothing special about her at all. She’s incapable of telephone calls and pushed me off on Anthony in finance who was even more inept than she was. Tried calling Jared Diveley, the GM twice, even left messages about my dissatisfaction and he never phoned back. I had money in hand ready to purchase and not a single person phoned me back. Welcome to the lazy Florida way of doing business. Reported them to the... read more
Im not satisfied or happy with how this dealership treated my deal. First of all I went and never got treated with enthusiasm nor got tang kind of information on the vehicles on the lot. I found the battery on my vehicle was old, battery was from 2019 (old battery’s are a safety issue) I asked the sales guy to please check to see what could be done and he never gave me an update or anything he just avoid my concern. Second the brakes (rotors) were damaged. They told me vehicle had went through inspection but the brakes were ... read more
I came to Dealer to replace all 4 tires and One rim got scratched and I have to make another appointment to fix their mistake
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,842 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.