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At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
The service tried to do FRAUD with a service than my card didn't need
You guys left the hose from the engine to radiator out . Messed up my car even more
Too expensive. Brandon is cheaper. The service was I little bit slow but the installation was good
They tried to scam me saying I needed a fuel pump and a bunch of other repairs to fix my car totaling almost 4 thousand dollars. The problem ended up being a 60$ fuel filter that not one of the technicians listed or talked about. All they were concerned about is making the most money off me. If I could give them less then 1 star I would
I was very dissatisfied with my service, I had an appointment scheduled for that day and it took over 3 1/2 hours for an oil change. I am unsure of why an appointment would be booked at the dealership is too busy to handle it.
Typical dealership. High service rates but did not nor could they GET the parts needed
The service department at Lakeland Volkswagen is extremely corrupt and dishonest. I brought in my convertible car for an oil change and ended up with $800 bill for services I did not need and a broken convertible top. When we brought the car back to have them fix the top they broke they claimed that it was a coincidence and that it had nothing to do with the maintenance service they did to the convertible roof top. When they did a diagnosis after multiple phone calls with manager Geo (who was extremely abrasive and unprofess... read more
Service seems to always take forever. I've had 2 services there and both times service took all day. I also have an issue with a faulty steering wheel with no timetable of part availability or resolution to the problem. These issues will keep me from ever purchasing a volkswagen again.
I dropped my car off by 9am and when I called 1:45pm my car had not been touched. I let them know I needed it by 3pm and all they did was move from one spot to another.
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
Lakeland Volkswagen is closed now. It will open tomorrow at 8:00 a.m.