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At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Horrible went in for warranty work and they charged me for a job that I should not been charged for
It took 5 visits where I reported the same problem only to find out that I need my engine replaced at 102,000 miles
About 6 months ago I spent over $2000 to repair my car for an oil leak. A couple weeks ago, I took my car back in for the same issue. They did over $1000 worth of services and repairs on my car before telling me I needed a new engine that would cost $18,000. The car wasn't worth half of that. I traded it in for a Toyota Camry at a Toyota dealership.
It was horrible. The service consultant was only interested on selling me a wheel alignment that I did not need
Tried to rob me Tried to rob me and then we I decided not to do the service offered a discount that was still robbery
Bad experience with the dealer and Volkswagen car Bad experience with the dealer and Volkswagen car I'm don't bye any Volkswagen nobody resolve my situation
Went in for oil change, tranny flush, brake job and spark plug. Next day found the oil on the garage floor. Had to return to get fixed whatever they did or forgot to do. All I get for the trouble is apology but no credit or discount on my 1200 dollars bill for the job not well done. Now, I am not sure if I can trust the workmanship at the shop.
Spoke with him personally, and he was very pleasant and said he would do just exactly as I asked and told me he would give me a call back. It's been probably three weeks and I haven't heard from him yet. In the meantime, I have purchased another vehicle at another dealership, followed through with their promises.
The dealership its self was okay but the Michelle the sales person was very unprofessional with certain comments. In my opinion I don’t believe it is necessary to tell a someone “ if I don’t feel comfortable with how you’re driving my vehicle I’m going to have you pull over so I can take over to head back to the dealership and ending the test drive”. Meanwhile I then didn’t feel comfortable fully testing the vehicle. The thing that really annoyed us during our time at the dealership was when Michelle said that she couldn’t d... read more
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
Lakeland Volkswagen is open now. It will close at 5:00 p.m.