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At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Ashley is great. However the actual mechanics don’t seem to do a thorough job.
Absolutely the worst experience spent 70. 00 on Uber rides for nothing to be done to my car other then come back to see us... The service department called me at noon on a Saturday appointment to say we don't have time to work on your car meanwhile I was at my appointment at 8 am like they asked me to
My initial visit and review were positive, however, the cost and my follow-up appointment are what have deterred me. I had been referred to VW through my local mechanic, as they do not specialize in VW/European cars. I was able to get my vehicle in fairly quickly after making the appointment. I had a multitude of problems that I was not sure of and was in need of a reliable car again. The first time I dropped it off, I was fine with waiting as I wanted to be able to discuss what was wrong once the diagnostic test was done. T... read more
Dealership over charges for services. Simple fixes that shouldn't have hidden charges. Cost per hour of labor is not readonable.
I have bought 5 new vehicle from this dealership and will not go back. Worst experience at a car dealership. Called service manager was horrible made situation worse. Tried to call someone else to notify them about problem and did not even get call back. I will be taking my business else where from now on.
This dealership is so awful to work with I traded the vehicle in elsewhere just so I wouldn’t have to deal with their service department anymore.
Charles is the worst sales “manager” I have ever worked with. He was less than helpful when it came to my issues and even started yelling at me in front of the whole dealership. He needs to be fired and apprehended.
The less said the better. Overall very bad experience!!!! Lesson learned! Beetle owners beware for sure.
Service tech speed off in car while flipping someone off in garage. If I don’t drive car like that they shouldn’t
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
Lakeland Volkswagen is open now. It will close at 5:00 p.m.