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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Hunter was ok, the finance manager was terrible. He was pushy and condescending. He did not like the idea of me having my own financing. Worst of all his appearance and his way of doing business was terrible. This was a super easy sale. I left the dealership without knowing anything but driving it out of the dealership. The car was poorly detailed and that's why I won't recommend this place for any business. I traveled over 80 miles to get the car and I left the lot disappointed. Thank you for your time.
Had a set appt with Michelle, when we got there she couldn't work with us because she started with another customer so we then sat either Will. And I leased two cars from them prior and they didn't even have that in their system correct. Not sure why they couldn't pull that up by just my name..?
Lack of customer support through contact or conversation. More worried and concerned on who had done prior work on the vehicle rather than why it was brought to them. Loved the Atlas but $1500 to fix a headlamp. We brought 5 VW from this dealership but the service department has made my mind up to never purchase another one from this dealership.
The service writers are always professional and kind. However, it took me 5 visits and negotiation on the price to replace all four rotors and brakes on a car that was less than 18 months old and had less than 15000 miles on it.
I would not recommend this establishment for service I had a bad experience for anyone
It was my first big purchase as a young adult and I felt as if they could have cared less. The car came without a spare set of keys and without an owner’s manual, to which they did not try to offer a solution to. I felt rushed and not respected as a customer.
The staff is very pushy. The wait time is outta this world. 4 hours for a tire change is insane.
I have a card it’s been there for two months. I feel that’s a bit excessive.
They took my car to fix the door and it’s still rattling. The last time I was in they didn’t top off the fluids during a service. This place is terrible. Nothing but coffee offered to guest & vending machines broke. I won’t go back.
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 5:00 p.m.