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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
a big scam, they charged me almost $200 to inspect the car and told me that the transmission had to be changed and all of that is a lie
Not happy with the price of the new battery. Did not want to provide the price of battery. Then I found out they were quoting $500 to change the battery.
Honestly WILD how bored they must be to make up that much unnecessary work and misspell my name in one day. It’s genuinely astonishing how pointless it is to roll up to this dealership-what a massive waste of time and money, the only reason the diagnostic fee exists is because the second you get on the phone with another mechanic for a second opinion they know they're saying goodbye to their make believe art project. But happy for all the faithful customers and honest work other mechanics can gain from their aimless incompet... read more
Never fixed my issues. Blamed my issues on bad gas. Key fob would loose connection while driving down the road. Car would be in drive and the RPMs would red line. Don’t give loaners unless car has to stay a couple days. Ended up getting rid of the car and went to GMC.
Katlyn is good. However, I do not trust the service area of this business and would not buy another Volkswagen product. I found things that wad done to my after I had it checked by another mechanic appears unethical. I have all the paper work of service and after evaluation be very careful it utilizing Lakeland Volkswagen. I ended selling the vehicle to someone that can manage the service outside of Lakeland Volkswagen. I would not buy another Volkswagen due to this service department even though I felt that Katlyn could do ... read more
Has a worst appointment scheduling experience. Did online schedule from the car infotainment system. Went for appointment and they said online would not know about software update service restrictions. They further said we have to schedule this appointment when there’s loaner vehicle available and receptionist will call me with further instructions. No one called me for three more days, so I called back and explain this issue and got my second appointment setup with them on phone. Come appointment day, I was told. No VW woul... read more
We brought my car in related to it being very loud. It was inspected and we were told that bearings needed to be replaced, needed a new rim, among other things to the tune of $5,000. A rim was quoted at $900. Come on! We took our car to another mechanic, it’s actually a transmission problem. Guess where our transmission was serviced, last?? VW Lakeland. We’ve had the problem since they flushed it. I brought it in to have it looked at, days after that service. They couldn’t find an issue. So…. Not too thrilled with you.
General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal with Volkswagen again
I made an appointment and it took almost 2. 5 hours for the oil change. Not sure why
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 12:00 p.m.