This profile has been claimed by the business owner or representative.
Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My new, Certified VW, had to go back to them on three separate occasions. I'm not really happy with the service and my review is probably better off not fully written.
I already left a review a few moments ago Pls check my previous review a moment ago.
Michelle and Larry were great! I did feel like the manager was very pushy and almost took my business elsewhere. He was trying to push a new purchase on my family and thank goodness for Michelle for saving our business and smoothing things over.
Lack of communication and they called numbers that i repeatedly asked them NOT to call. Unsure how they got phone numbers they were calling as they were never associated to that car or account.
It was unacceptable, my vehicle still isn't fixed, the bright yellow warning light still lit even though they said it would reset after I drove it. They tried to steal the tow eye that I bought from them earlier in the week. The button to my emergency break is missing now and it wasn't when I brought it in, they said they can't help me with it unless I want to spend the money for a completely new handle. A nightmare.
Car was kept for five months from October 16th to February 25th 2024. Issue remains, still throwing code 2015. Picked up car second time and almost left me walking, returned car next day, four days before Christmas. Retrieved car February 25th. Still throwing code.
Brakes are still making noise. My check engine light is back on and I have no windshield wipers fluid.
My recent encounter with Atlas Auto Service left me feeling deceived. Initially seeking warranty coverage for an AC line issue, I ended up paying for unnecessary services. A second opinion from another shop confirmed the dubious nature of a recommended brake job. To compound matters, the manager later admitted a potential 50% discount due to known Atlas brake issues. This experience has left me disappointed and questioning the integrity of their service. and Volkswage, I have owned VW for over 20 years and currently have 3 i... read more
i will not go back to this dealership. they lost my business. service manager liar
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 5:00 p.m.