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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I had a recurring issue with the vehicle post-maintenance; the service advisor, Ashley, was not very helpful during the phone call. I think I will try WV Brandon (East Tampa).
Embarrassingly bad experience. Service wanted over 3k to replace an alternator (which was NOT tested), a new battery (which was also not needed, battery is new and fine) and various other items BEFORE diagnosing , let alone repairing the real issue. Wildly inappropriate. NO diagnosis on real issue, rather since it didn't start, it MUST be those things, without checking. I had my car towed to a local mechanic to actually do the work. I will never return. I also have planned on a new Electric bus when they come out... I will b... read more
I bought a used car from Lakeland Volkswagen. I read reviews and most were satisfied. So I entrusted them and bought a car ( used). It was supposed to be certified preowned. I accept as is because I only need this as a back up to keep miles off my new truck. I left the dealer ship and the brakes were metal against metal. Talked to the service manager and he was very nasty. Told me that the car belongs to you now. I would expect this from a buy here pay here. I had the car towed to another dealership. They said the car needed... read more
Customer service is not the best. Would rather the customer be inconvenienced then the dealership.
Disappointed, as usual, with the service provided. My windshield was cracked during an oil change and the manager wanted to pass blame instead of taking accountability.
Lakeland VW had great customer service not sure why now it seem less detailed and disconnected from the customer care
Outrageous costs! ! 647 dollars for an oil change, tire rotation and battery. I also don’t think I even got the tire rotation I paid for. Also, that total was with a 10% off coupon!
THE WOST! My car was bought with AC problems we addressed it to them they Mikey Mouse it for this past 2yrs. But not until now after the warranty it over they diagnosed the problem and want us to pay over $1000.00 to be fixed. That on top that I brought it for an oil change and they left the lids opened creating a complete drain on the engine. I AM VERY DISAPPOINTED AND DISSATISFIED WITH THIS TYPE OF SERVICE!
There are some Very rude people back there in the service department . I will never go back
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 12:00 p.m.