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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
i had a scheduled appointment for an oil change and it took 4 hours. they also did not wash my car since the service took so long. i also was not formally introduced to any of the staff who helped me—no one introduced themselves by name. it was a very informal and unprofessional experience.
Bought my car brand new from Lakeland VW in 2021 and have never taken it anywhere other than Lakeland VW for service, because I thought that was what would be best to keep my brand new car in the best shape possible. My husband took it for the most recent oil change and had to sit with my 2 small children in the waiting room for 3 1/2 hours, which was not even the worst part - They informed him that it needs $3,000 worth of immediate repairs, one of which was a $1700 new oil pan because “someone” stripped the oil plug. When ... read more
Bought vehicle, next day it had check engine light. Took it back and all they did was clear the code and push me on my way while one of the service members over the phone while my wife drove 2 hours there was hostile and hung up then refused to answer my calls causing me to have to speak to someone named Gio to further investigate. Vehicle still has check engine light requiring me to go to another dealership in hopes to feel like my purchase was even worth it. I messaged Hunter after and he said he would look into it since t... read more
The staff is friendly and communicative, but overall I left pretty displeased. Yes my car is fixed, but I was given a very small car as a rental in comparison to my 3 row atlas. In addition the rental had a tire light on and wasn't full of gas when I received it. Pretty disappointing.
We have been without GPS service on our 2020 Tiguan for over 6 months and the dealership has no idea when a solution may be available. Not happy
My air conditioning had over $600 work done to it and it's still not working 100% of the time.
The prices are out of control and my 300$ key fob still doesn't work!!! The jetty is my least favorite vehicle of my life (per how expensive things for it are). So expensive and not worth the cash.
Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume responsibility to fix defective part. Imposible to break a light by touch when is meant to be touched to turn it on ! I wonder how many others have to pay out of pocket after they are told at time of purchase bumper to bumper cover and is not a real deal!! Last truck I will buy from this place.
Below expectation service. Vehicle not serviced properly. Poor follow through. Broken technology. No follow up.
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 12:00 p.m.