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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Liars. I hope that people will avoid purchasing a vehicle from this dealership. They did 3 credit pulls, but did not pull from the pre- approved lender. The rate they got for the loan was terrible! I take responsibility for signing, but fortunately I was able to immediately refinance with the pre-approval lender and got an excellent interest rate and lower payment on a shorter term loan. This dealership employs people who are sharks.
It took three hours for a basic oil change! More time was spent trying to sell me stuff I didn’t want.
They were not respectful of my time when I was there. I waited about 2 hours for a routine maintenance and was the 1st appointment of the day
Never in my life have I encountered a name brand dealership with as much incompetence as this place. First & last time I’ll bring my VW here. I’ll gladly drive further for better service. Called before I drove an hour to them & let them know I had a warranty letter to fix my overhead console. I waited 2 hours for them to tell me I wasn’t covered under warranty then realize she was looking at the wrong bulletin? Then they had to order my part once it was confirmed it was under warranty. That should’ve been done BEFORE I made ... read more
Was scheduled for a warranty repair, and when I showed up for the appointment, they told me they did not have the part. Keep in mind that I had been at the dealer waiting for the vehicle for over an hour. Then they gave me another appointment a few days later, only to tell me they were still waiting for the part. The third time was the charm, but this time I asked to be scheduled on a Saturday so I would not have to use my PTO. I do not recommend it.
Had $7500 worth of Service done here, Got my Touareg back after (8) Weeks and 1st day back, My Wife advised me it smelled Hot and Still OVERHEATING! I was told by “Gio” the Service Manager that “When it left here, It wasn’t overheating!” Adding Coolant was minimal due to the fact my Wife works 2 miles from Home. A trip to N. Florida and FOUR Gallons of Coolant later, It went back and diagnosed with a Blown Head Gasket! No S**T! Gio refuses to take ANY responsibility so I now have an unusable Car! NEVER will I step Foot on La... read more
I received a letter from VW of America indicating that parts for a recall affecting my vehicle were available and to schedule a service appointment to have the work done. I scheduled an appointment with my nearest dealer, took a day off work (the letter says the work takes 4 hours), drive to the dealership (45 minutes one way, plus tolls), arrived and was informed that they would only be ordering the parts that day and then when the parts arrived they would call me to schedule an appointment for the actual work to be done. W... read more
Oil change service was not done properly and engine light appeared even before I could reach home. Also lied to me that water wash was done. Didn’t get a response to my emails. This is totally crap and I am highly disappointed
Repairs made as requested looks like I have a mechanical issue every other month , typically a car wash is listed as services performed but in my past 2 visits it has not been provided sad day
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.4 star rating with 5,840 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 12:00 p.m.