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Jenkins Nissan
- Car Dealers
- Lakeland, FL
About this business
Location details
4401 Lakeland Hills Blvd., Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I have bought (4) Nissans from Jenkins Nissan. They have changed over the years. I wanted to see the contract first, however, they insisted that I sign all other papers first. Once we got to the Contract the Numbers were changed CONSIDERABLY. The 899.99 Dealer fee, Well they added almost $200 in fees that were not agreed upon. They did not give me all of my rebates that I was entitled to. They Quoted $1900 for the extended warranty then charged me $2192.00. Really, I should have walked out, leaving the deal behind, and gone ... read more
Business response:
Dear David, thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact me, Kendall Miller, General Manager at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.
Customer service is below standards! The service Manager in oil changing area was the most rudest person I have ever felt with. I will not be buying from this dealership again.
Business response:
Dear Christopher, we are sorry to hear you have such strong feelings toward our service advisor. Please understand that we care deeply about all of our clients and want nothing more than to see them satisfied. If you would like to speak to someone regarding your concerns, please reach out to Kendall Miller at kmillerjn@yahoo.com. We hope to turn your experience around.
The customer service representative didn't introduce himself and not friendly at all. I needed some work done on my 2019 Nissan Rogue but I will not spend my money at Jenkins because of the disrespectful person that waited on me.
Business response:
Dear Marie, We understand your disappointment with your visit and agree that this is not acceptable. It is important to us that customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please contact me at kmillerjn@yahoo.com at your earliest convenience to discuss this matter. Regards, Kendall Miller, General Manager.
stop making cars into Lemons, i went for an oil change and all of a sudden my transmission was bad so they put a "new one" then my a.c. goes out and i have a bunch of other issues with my car after i just went for an oil change. FUCK JENKINS NISSAN
Business response:
Dear Eddy, thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Nissan, we take customer reviews very seriously. Please contact me, Kendall Miller, at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.
Recommendedlos recomiendo, son muy atentos... pero de 5 estrellitas le doy 3 pq compré carro usado q a los dos días me dejó a pie y tuve q buscar la manera yo de como bajar para que me resolvieran... a demás me pegaron la tablilla temporal con type y se me perdió durante el camino hacia mi casa y aún la estoy esperando por el correo... porque si no... tenía que volver a Lakeland para buscarla y ni gasolina me hecharon cuando un carro usado debería ser verificado todo full como dicen hacerlo y resulta que no. Pero en cuestión de ayudart... read more
Business response:
Hola Katherine, lamentamos las molestias. Comuníquese con Kendall Miller en kmillerjn@yahoo.com.
Hire honest workers. I paid for services twice and both times services was not rendered.
Business response:
Dear Diane, we would like to apologize for your frustrating experience with our Service department. The situation you have described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we would like to regain your trust. If you are open to discussing this issue in further detail, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. Thank you for alerting us to this issue and we look forward to speak... read more
service prices mentioned in website were wrong. I traveled from Tampa to Lakeland as they mentioned for one third price that I get from Tampa. also very delayed service . waited nearly 3.5 hours. they initially told 2 hours
Business response:
Dear Gupta, we apologize for the long wait during your service visit. As well as, not updating our website. If you would like to speak with someone regarding your concerns, please reach out to Kendall Miller at kmillerjn@yahoo.com.
I came in for a simple oil change they put my window down after telling me that the motor was bad could not get the window back up all they would do was put a shim in it to keep it cost me alot of money to get it fixed nissan didn't fix it was not going to give them another penny of my money never using nissan again
Business response:
Dear Julian, thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better. Please reach out to Kendall Miller at kmillerjn@yahoo.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
make sure you double check all of your paperwork before leaving.
Business response:
Dear Jennifer, thank you for bringing this to our attention. At Jenkins Nissan, we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. Please reach out to Kendall Miller at kmillerjn@yahoo.com. so we can look further into the matter.
Frequently asked questions about Jenkins Nissan
How is Jenkins Nissan rated?
Jenkins Nissan has a 4.1 star rating with 6,564 reviews.
When is Jenkins Nissan open?
Jenkins Nissan is closed now. It will open at 7:30 a.m.