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Jenkins Nissan
- Car Dealers
- Lakeland, FL
About this business
Location details
4401 Lakeland Hills Blvd., Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Went to get oil change and tire rotation and guess what??? My tires were not rotated. You ask, how do I know? Well I have a tire that slowly loses air and low and behold......the tire is in the same position. 🤔🤔🤔 So, does this happen a lot? How many people have been charged and it doesn't get done????
Business response:
Thank you for your feedback. We aim to provide the best service to our customers and we value the time you take to come see us for your service appointments. Please contact management directly if you have any futher concerns we are happy to help resolve those issues for you. We look foward to working to earn yoour business in the future.
I was in your dealership this morning and was told several things need work. ALL the items I was told were worn out of wearing out aren’t even a year old. Some how $300 worth of bogus work went down to $30 for an oil change and tire rotation. This isn’t the first time you’ve tried to con me, but it will be the last.
Business response:
Thank you for your feedback, Our goal is to offer our customers with accurate and informative advise about the services needed for their vehicle. This will be addressed so all customers including yourself know you are getting the most helpful information about your vehicle.
I want to warn everyone to stay away from Jenkins Nissan in Lakeland Florida. As my previous post stated my wife bought a brand new 2018 Nissan Frontier Desert Runner. After only 1060 miles the motor blew up after the Catilac converter malfunctioned and parts got sucked into the engine. We have spoke to Nissan head quarters and now they've stopped responding to us. This is what the truck looked like when we went to pick it up. The drive shaft is covered in rust and so is where the exhaust bolts to the engine. Dealership says... read more
Business response:
We appreciate all feedback to insure that our customers are happy with their purchase and the service they receive when you come in to see us for repairs. We have looked into the issues you are having and at this point this is an issue only Nissan Corporate can address. We do not want to lose you as a customer so if there is anything we can do please let us know.
My husband and I purchased a black Nissan Altima in January 2013 from Jenkins Lakeland Nissan off State Rd 33. My car is garage kept (except when I’m at work and I only work 14 days a month) and I keep it in immaculate condition. Regular oil changes etc. When I purchased the vehicle we had the vehicle tinted by the dealership who used Kowalski’s tinting. Two years after owning the vehicle the tint was completely peeling off all windows on the vehicle. We contacted Nissan and Kowalski’s came to our home and replaced the t... read more
Just came in for oil change.. At time of purchase was told $5 lifetime oil change. Vehicle came with synthetic oil, however was informed that synthetic would be over $100! No one could say why. Reminds me of “bait and switch”. Service person was extremely unfriendly. Will NEVER buy from or recommend Jenkins again🤬!
Business response:
Thank you for your feedback, we always appreciate knowing where we can improve. Our goal is that every customer has a good experience with us weather in service or sales. We do offer a lifetime $5 oil change for the SW-30 Synthetic Blend which is a good alternative to the factory Full Synthetic OW-20 oil. If you request the OW-20 that will run about $90. We apologize for any miscommunication and we hope to still have the opportunity to earn your business.
Buyers beware.... Jenkins Nissan is just after your money and couldn't care less about you. I was in the process of getting a new Kicks and had worked out a deal with a co-signer to get the new Kicks. After some work to secure a deal we finally had something. Paperwork was signed, I gave a down payment of $450.00 dollars, and all they needed was proof of income. I was able to show mine but my co-signer couldn't and disappeared on me. I tried to secure a new co-signer but it fell through so the whole deal fell through. Only t... read more
I had a bad experience at Jenkins Nissan Lakeland. I was texting with the Internet Sales Manager. I asked her if she could do a price for a Rogue out the door. She agreed. I went there and was then told that they could not honor the price I was told even though I had a text message to back it up. They wanted to sell me a cheaper model for more. I am so shocked by the dishonesty at this Dealership.
I purchased a new Frontier and Titan from Jenkins within the past year. When the Frontier came out of detail, I noticed a dent that had apparently happened when it was being “cleaned” (the truck wasn’t properly cleaned/detailed). They agreed to fix the dent, and provided me with a small car (Sentra) to drive while they had my truck for 2 weeks. Even though this was rather inconvenient, I didn’t feel that it warranted a negative review, so I never left one. But then we bought a Titan 9 months later. While we’re signing the pa... read more
Jenkins Nissan, did you all send my refund for the Gap and Extended Warranty Plan to Santander Consumer USA yet? They claim they have not received anything from you guys yet and also the Gap check from Nation Safe Drivers. I canceled the Gap and Extended Warranty Plan (the plan that your finance manager said was free, yet in all actuality it was not) with your representative,Destiny, on September 9th...and here we are on October 10th and nothing received still!!!!! Yet GEICO was able to send their check in within days after... read more
Frequently asked questions about Jenkins Nissan
How is Jenkins Nissan rated?
Jenkins Nissan has a 4.1 star rating with 6,339 reviews.
When is Jenkins Nissan open?
Jenkins Nissan is closed now. It will open at 12:00 p.m.