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Volvo Cars Santa Monica

4.1
  • Car Dealers
  • Santa Monica, CA

About this business

AutomotiveCar Dealers

Location details

1631 Santa Monica Blvd, Santa Monica, CA, 90404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1692 reviews
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maria a.'s profile image
maria a. 
rating
2 years ago

Robert and Anthony were a big help in getting my 40k service done on a Saturday. I called to make my appointment ahead of time and they were able to fit me in. I was walked through by video on what items I needed on my car and everything was transparent. Reasonably priced and efficient work. They even washed my car like I went to a professional carwash place. Excellent customer service every time I go there . 

Business response:

Hi Maria, Thank you for your wonderful feedback! We're delighted to hear that Lily, Klaus, and Arnold made your visit pleasant and efficient. We're glad you enjoyed our waiting area and appreciated the thorough wash we provided for your car. Your satisfaction is our priority, and we're always here to accommodate your needs. Thank you for choosing Volvo Cars of Santa Monica! 

Peter G.'s profile image
Peter G. 
rating
2 years ago

Great service! They are very reliable and go out of their way to make things easy for you. S/O my boy Klaus! 

Business response:

Hi Peter, Thank you for your feedback! We’re thrilled to hear you had a great experience and that Klaus made things easy for you. We appreciate your support! 

Jeffrey Y.'s profile image
Jeffrey Y. 
rating
2 years ago

I scheduled a same-day service appointment and was in and out of the dealership in an hour for an oil change. I was initially quoted with approximately 2-3 hr wait but my service advisor worked his magic and expedited my service visit. I was impressed by all of the staff's professionalism along with the cleanliness of the dealership. To top it off, the complimentary car wash really put the icing on the cake. Highly recommend this dealership! 

Business response:

Thank you for sharing your positive experience, Jeffrey! We're thrilled to hear that our team provided efficient and professional service. We appreciate your recommendation and look forward to serving you again in the future. 

Jin's profile image
Jin 
rating
2 years ago

I just bought my 2021 S60 from Eric. I had a great experience at this dealership which is very rare since all my past experiences in buying a car was terrible. He was willing to work with me with the price and gave me a nice deal. On top of that all the people in this dealership were exceptionally nice and easy to work with. I would recommend this place and definitely would get my next car from Eric. 

Business response:

Hi Jin, Thank you for sharing your positive experience with us! We're thrilled to hear that Eric provided excellent service and that you had a great car-buying experience at Volvo Cars of Santa Monica. We appreciate your recommendation and look forward to assisting you again in the future. 

Dawn U.'s profile image
Dawn U. 
rating
2 years ago

I had a very good, efficient, and surprisingly easy time getting much-needed repair work done on my car due to rodent damage. I had over $13,000 of damage and luckily my insurance covered it so I only had to pay the deductible. Klaus in the service department was easy to work with and understood our needs. He was communicative throughout the process and was able to get me loaner, when I found out my insurance did not cover rentals. Very pleased with Volvo of Santa Monica Service Dept. 

Business response:

Hi Dawn, Thank you for sharing your positive experience with us! We're thrilled to hear that Klaus and our service team made your repair process smooth and efficient, despite the extensive damage. We're glad we could assist with a loaner car and ensure your needs were met. Your satisfaction is our top priority, and we appreciate your kind words. 

Jason H.'s profile image
Jason H. 
rating
2 years ago

Fantastically efficient car leasing experience. My salesperson (Erick) was transparent and worked to understand what I needed without wasting time or playing games. 

Business response:

Hi Jason, Thank you for your fantastic feedback! We're thrilled to hear that you had an efficient car leasing experience with Erick at Volvo Cars of Santa Monica. We appreciate your kind words about his transparency and dedication to understanding your needs. If you have any more comments or need further assistance, please feel free to reach out to us. 

Shay B.'s profile image
Shay B. 
rating
2 years ago

I've always had a great experience getting my XC40 serviced at Volvo Santa Monica. I've been going there since 2021. The prices are high for services, but this is a Volvo after all. I get a lot of transparency with what needs repairs on my car and what can wait. Just today, I had my car picked up from my home to have the brakes inspected. I was expecting to shell out some serious dough to get them replaced. However, when I called to check on the status, I was told the brakes are fine. They even did a comprehensive ins... read more

Business response:

Hi Shay, Thank you for your wonderful feedback! We're delighted to hear about your positive experiences with Volvo Cars of Santa Monica, especially with Klaus. We're thrilled to have provided you with exceptional service and transparency regarding your XC40. We appreciate your continued trust and loyalty, and we look forward to serving you again in the future. 

Katy A.'s profile image
Katy A. 
rating
2 years ago

I have a leased Volvo XC40, which I love! Although I did not buy it at Volvo Santa Monica, I take it there for the regular servicing. I can't say enough good about this place. You can make your appointment online, you can have a phone phone call to remind you of the appointment, they get you in immediately, every single one of them are as nice and friendly and helpful as you can imagine, they wash your car inside and out, and they do the service in record time. My lease is almost up and I will most probably go to Volvo Santa... read more

Business response:

Hi Katy, Thank you for your feedback! We're thrilled to hear that you've had such a positive experience with us at Volvo Cars of Santa Monica. We appreciate your kind words about our team and our service process. We look forward to assisting you with your next car when your lease is up. If you have any further questions or need assistance, feel free to reach out. 

Kay N.'s profile image
Kay N. 
rating
2 years ago

This was my fourth car buying experience and by far the best one. I went in to look at the gas XC90 but went with the PHEV XC90 after test driving both. Afshar (aka David) was very knowledgeable and helpful without being pushy. Brian made the paperwork a breeze. They gave me a good deal on a car I love. Thank you! 

Business response:

Thank you, Kay! We're thrilled to hear about your positive experience with Afshar and Brian. Enjoy your new XC90 PHEV! 

Frequently asked questions about Volvo Cars Santa Monica

How is Volvo Cars Santa Monica rated?

Volvo Cars Santa Monica has a 4.1 star rating with 692 reviews. 

When is Volvo Cars Santa Monica open?

Volvo Cars Santa Monica is closed now. It will open tomorrow at 9:00 a.m.