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Volvo Cars Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Location details
1631 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
RecommendedMy service adviser Klaus was very helpful in answering questions about my 2023 Volvo XC90. Overall they provided great service that was covered under the manufacturer warranty.
Business response:
Hi Carl! Thank you! We're glad Klaus provided helpful assistance with your 2023 Volvo XC90 at Volvo Cars. It's great to hear you received excellent warranty-covered service. If you need further assistance, just let us know. We appreciate your feedback!
I brought my EV 2023 car in for some electrical work and it took two weeks. They were kind enough to give me a loaner and I appreciate the work they did on my car but when I picked it up, there was a slight knick in the paint on the front bumper. Photos showed my car came in without it so the damage was done there on site. Since then, I have reached out to them numerous times and they have ignored my request to communicate. However, they want me to review them so here is my review. Klaus and Johnny provide average customer s... read more
Business response:
Hi Sandy, We deeply regret the inconvenience and frustration experienced during your recent visit to Volvo of Santa Monica. We hold ourselves to a high standard of customer service and completed a thorough investigation. As a goodwill gesture, we have offered reimbursement for your lost items; if you have not already contacted our office, please reach out and we will do our best to rectify the situation.
Frequently asked questions about Volvo Cars Santa Monica
How is Volvo Cars Santa Monica rated?
Volvo Cars Santa Monica has a 4.3 star rating with 460 reviews.
When is Volvo Cars Santa Monica open?
Volvo Cars Santa Monica is open now. It will close at 5:00 p.m.