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Volvo Cars Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Location details
1631 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
superior service by FRANCISCO AGULAR I'm telling you he knows his stuff full of information about Volvos and services for and with the company great sales men and services !! GET YOUR CAR HERE!!! you can tell he does it with his heart ALSO!!! he's a proud recipient of an excellence award for Service here!!! cars are so smooth and have SO MANY!!! features and drives excellent!!! We where sold and traded our wonky Range Rover for this tight smooth EV c40 twin model love it and the service A BIG THANK YOU TO ""MR.FRANCISCO AGU... read more
Business response:
Thank you, Tommy! We're thrilled to hear about your fantastic experience with Francisco Aguilar at Volvo Cars of Santa Monica. His dedication and knowledge truly make a difference. We're glad you love your new EV C40 Twin and appreciate your kind words! Enjoy the ride!
Some time recently a new group has taken over this location. Their customer service is much improved, communication is really good via their text service and all accommodations met or exceeded expectations. Really a good experience, which usually isn't the case when dealing with warranty issues at any car dealership. They made it as painless as possible.
Business response:
Thank you, Greg! We’re glad to hear that our recent changes have improved your experience and that we met or exceeded your expectations. We appreciate your feedback and look forward to continuing to provide excellent service.
Friendly place all staff are welcome to you and service are great they answer any questions that you have and don't hesitate to go for any further assistance
Business response:
Thank you for your kind words, Jun! We're glad our team made you feel welcome and provided great service. We’re always here to help with any further assistance you need!
Come to this location For service. It's easier to get to for most of the city, the staff are kind and the service department really knows what they're doing. I trust them and feel like they're more accountable than other Volvo locations. They're quick, clean, and knowledgeable.
Business response:
Thank you, Sara! We’re glad to hear that our team at Volvo Cars of Santa Monica provided you with quick, clean, and knowledgeable service. We appreciate your trust and look forward to serving you again!
Robert was my service person who handled the repairs after my accident, he was consistent in updating the repair process and keeping me informed of details. He was professional and friendly.
Business response:
Thank you for your feedback, David. We’re glad to hear that Robert provided consistent updates and handled your repairs professionally and courteously. If you need anything else, please let us know!
Made an appointment to fix an issue with Apple CarPlay. Had the car back in 3 hours problem solved. Friendly service. Very happy.
Business response:
Thank you, Peter! We’re delighted to hear that your Apple CarPlay issue was resolved quickly and that you enjoyed our friendly service. We look forward to serving you again at Volvo Cars of Santa Monica!
Welcoming staff! Robert was incredibly helpful and responsive. Volvo Cars of Santa Monica did an amazing job servicing my vehicle. Very professional and courteous.
Business response:
Thank you, Keith! We’re thrilled to hear that Robert and our team provided exceptional service and made you feel welcome. We appreciate your kind words and look forward to assisting you again at Volvo Cars of Santa Monica!
Volvo Cars of Santa Monica provides excellent customer service at all points of contact (sales, service, repairs, etc.). We live in the San Gabriel Vally and drive to Santa Monica because of their service (our local Volvo dealer is dishonest and rude). At my last service appointment, they were running late and had a small miscommunication about when my car would be ready. Once realized, they got to work quickly and provided me with a "we're sorry for the delay" gift. While the gift was not necessary, it was the extra step th... read more
Business response:
Hi, Thank you for your detailed feedback! We’re glad to hear you value our service and appreciate the extra step we took to make things right. We strive to ensure our customers feel valued at every touchpoint. We look forward to continuing to serve you at Volvo Cars of Santa Monica!
Kylon was incredibly helpful throughout the whole process. I cannot thank him enough for answering all my questions as fast as he did, gave me numbers, information and was professional along the whole process. If it was not for his efforts, I might not be driving my dream car now. I am extremely satisfied with my 2025 V60 Polestar Engineered T8 it has exceeded my expectations and so has Kylon. Thanks again Kylon and everyone at Santa Monica Volvo. Proud to be part of the Volvo Cars of Santa Monica Family!
Business response:
Thanks for sharing your experience, Javi! We're glad Kylon was so helpful and made it easy for you to get your dream car. Enjoy your 2025 V60 Polestar Engineered T8, and welcome to the Volvo Cars of Santa Monica family!
Frequently asked questions about Volvo Cars Santa Monica
How is Volvo Cars Santa Monica rated?
Volvo Cars Santa Monica has a 4 star rating with 657 reviews.
When is Volvo Cars Santa Monica open?
Volvo Cars Santa Monica is open now. It will close at 7:00 p.m.