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Volvo Cars Santa Monica
- Car Dealers
- Santa Monica, CA
About this business
Location details
1631 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Robert and the rest of the crew was so helpful! Very organized process and I would highly recommend the Volvo dealership in Santa Monica
Business response:
Thank you for your kind review, Melody! We're thrilled to hear that Robert and the team were so helpful and that you had an organized experience. We truly appreciate your recommendation and look forward to assisting you again at Volvo Cars of Santa Monica!
Thank you for the wonderful service. My car was washed. Thank you for the time, but it took, which was perfect and the history of my car was told to me. I am current with my services. That means a lot to me and communication from the service advisor was wonderful thank you Johnny.
Business response:
Hi Florence, Thank you for your wonderful feedback! We’re delighted to hear that our team provided prompt service and excellent communication. We appreciate your kind words about our facilities and staff. It’s great to know you had a positive experience with both our showroom and service department.
Excellent experience. Worked with Erick and he helped me to get everything done before I arrived. Was in and out in less then an hour. One of the most enjoyable car buying experiences I've had!
Business response:
Thank you for sharing your experience, Chris! We're thrilled to hear that Erick made your car-buying process so smooth and enjoyable. We appreciate your kind words and hope to serve you again in the future!
Roberto, Johnaton Jonny and Lilly will take good care of you! They are always happy to help with a smile and professional service. I highly recommend Volvo of Santa Monica service team, they are the best!
Business response:
Thank you, Jill! We appreciate your kind words about Roberto, Jonathon, Jonny, and Lilly. We're thrilled to hear they provided you with excellent service. We look forward to seeing you again at Volvo Cars of Santa Monica!
i have had a lot of problems with my second Volvo C40. Specifically roof antena/ spoiler manufacturer issue due to poor quality Chinese part causing rattling noises and car vibration. Volvo company was not very helpful and defensive. Initially Volvo recommended tape to fix the problem: it did not work. Went to Santa Monica Volvo and they replaced defective part; car drives like new. Klaus who is a service advisor is very helpful and friendly. Technician knew immediately what was the problem. I highly recommend Santa Monic... read more
Business response:
Thank you for your feedback, Pawel! We're glad Klaus and our team were able to address the issues with your Volvo C40 and get you back on the road smoothly. Your recommendation means a lot to us, and we appreciate your trust in Volvo Cars of Santa Monica for your vehicle's needs!
At Santa Monica Volvo all associate's my wife and I interacted with was professional, knowledgeable, attentive to details, quick to respond to questions, and have the customer's best interests in mind.
Business response:
Thank you for your kind words! We're thrilled to hear that you and your wife had a positive experience at Volvo Cars of Santa Monica. Our team strives to provide professional and attentive service, and it's great to know we met your expectations!
Came in for service and klaus did a great job setting up my appointment as well as having my car completed in a timely manner.
Business response:
Thank you for your feedback! We're glad to hear that Klaus provided excellent service and got your appointment set up promptly. We appreciate your support and look forward to seeing you again at Volvo Cars of Santa Monica!
superior service by FRANCISCO AGULAR I'm telling you he knows his stuff full of information about Volvos and services for and with the company great sales men and services !! GET YOUR CAR HERE!!! you can tell he does it with his heart ALSO!!! he's a proud recipient of an excellence award for Service here!!! cars are so smooth and have SO MANY!!! features and drives excellent!!! We where sold and traded our wonky Range Rover for this tight smooth EV c40 twin model love it and the service A BIG THANK YOU TO ""MR.FRANCISCO AGU... read more
Business response:
Thank you, Tommy! We're thrilled to hear about your fantastic experience with Francisco Aguilar at Volvo Cars of Santa Monica. His dedication and knowledge truly make a difference. We're glad you love your new EV C40 Twin and appreciate your kind words! Enjoy the ride!
Some time recently a new group has taken over this location. Their customer service is much improved, communication is really good via their text service and all accommodations met or exceeded expectations. Really a good experience, which usually isn't the case when dealing with warranty issues at any car dealership. They made it as painless as possible.
Business response:
Thank you, Greg! We’re glad to hear that our recent changes have improved your experience and that we met or exceeded your expectations. We appreciate your feedback and look forward to continuing to provide excellent service.
Frequently asked questions about Volvo Cars Santa Monica
How is Volvo Cars Santa Monica rated?
Volvo Cars Santa Monica has a 4.1 star rating with 692 reviews.
When is Volvo Cars Santa Monica open?
Volvo Cars Santa Monica is closed now. It will open tomorrow at 9:00 a.m.