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Toyota of Berkeley Service Department

3.9
  • Auto Repair
  • Berkeley, CA

About this business

AutomotiveAuto Repair

Location details

2400 Shattuck Ave., Berkeley, CA, 94704, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.9448 reviews
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heather w.'s profile image
heather w. 
rating
4 years ago

This was my first visit with my RAV for scheduled maintenance at the Albany Location. JD made me feel comfortable and confident in leaving my car in their hands. The job was explained to me in detail, by JD and when I went to pick it up everything was exactly as he said. Very nice experience and I will be back to this location moving forward. Thank you JD for taking such good care of me and my car! The mechanic in a very good job (except for a little bit of oil spill under the hood). A very clean facility that has an organi... read more

Rosemary Y.'s profile image
Rosemary Y. 
rating
4 years ago

I recently took my car to Toyota of Berkeley. JD Zou was there to greet me when I arrived and was friendly and very professional. Unfortunately, our insurance adjuster was completely unresponsive. What should have taken a few days stretched out more than a month with no authorization from Progressive Insurance. JD was unbelievably helpful, responsive, and in fact quite proactive. He didn't let the ball drop once throughout the long process. Thank you, JD! 

Thomas B.'s profile image
Thomas B. 
rating
4 years ago

I brought my prius in for repairs last week. JD, the service manager, was really helpful and efficient. To be perfectly honest I didn't expect such a high level of service but that was exactly what I received. (Great service and help.) I was in and out in one day and the work was great. Thank you JD. 

Alex G.'s profile image
Alex G. 
rating
4 years ago

I would like to thank Jose, David and Melissa at Toyota of Berkeley at the used lot. They assisted me in trading in our 2019 RAV4 XLE for a New 2021 Venza Hybrid with all the bells and whistles you can ask for. If you are in doubt, this team can make it happen. Head to Jose and his team at Toyota of Berkeley off of Buchanon to get your family vehicle needs. Especially in this tough pandemic market. 

Bhat C.'s profile image
Bhat C. 
rating
4 years ago

Took my car in last week and the service was great for what they charge. This is an example of you get what you pay for. Friendly ppl on the phone and in person. Thanks Su Saechao excellent service! 

Wynter H.'s profile image
Wynter H. 
rating
4 years ago

I've always had very used cars in the past and my most recent car was done for. I was paying money for ubers to get to work and stressing to find rides places, but when I came here they helped me get the best car I've ever had and it was a pretty simple and easy process. I want to thank Jas specifically. I didn't realize how much stress would come off my shoulders from having a good reliable car. Thanks for working with me Jas, greatly appreciated! 

Katie C.'s profile image
Katie C. 
rating
4 years ago

Had a great experience with buying a used car and trading in my old car here. Great customer service. Great deals. Jose Ochoa is fantastic! 

Robbi C.'s profile image
Robbi C. 
rating
4 years ago

Friendly, no wait even without an appointment. Had a better experience than anywhere else that I have serviced my 11 year old Prius! 

Jorge G.'s profile image
Jorge G. 
rating
4 years ago

Amazing customer service , helped me find the best option suitable for my needs. Extremely friendly and warm welcoming. Jazz and Rudy did an amazing job on helping me get to the desired car and price! I definitely recommend to anyone looking for a new to you vehicle. 

Frequently asked questions about Toyota of Berkeley Service Department

How is Toyota of Berkeley Service Department rated?

Toyota of Berkeley Service Department has a 3.9 star rating with 448 reviews. 

When is Toyota of Berkeley Service Department open?

Toyota of Berkeley Service Department is open now. It will close at 7:00 p.m.