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Toyota of Berkeley
- Car Dealers
- Berkeley, CA
About this business
Location details
2400 Shattuck Ave, Berkeley, CA, 94704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I cannot say enough good things about Toyota of Berkeley and more specifically Martin Lee, Service Advisor. We were visiting the area over the weekend and had a service issue that needed immediate, same-day attention. I was able to secure an early morning appointment but I arrived early soon after they opened. Martin and his team took me early, after hearing my urgent needed he expedited the service with a great sense of urgency, extremely customer focused, and beyond reasonable with the fees. I highly recommend servi... read more
Business response:
Hi Gabriel, Thank you for your kind words! We're thrilled to hear that Martin Lee provided you with exceptional service and took care of your urgent service issue efficiently. We appreciate your recommendation and look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.
Very Happy with my experience with parts and Service Dept. Kent Muon got my truck in and out in a fast timely matter. Kent made sure he kept me updated on everything going on with my 4runner. Kent's Customer service was 11/10. I couldn't have asked for a better experience. Thank you Kent!! I 100% recommend this dealership for anything you need done on your car.
We spent months contacting local Toyota dealerships to find a particular new Toyota in the color we wanted. The car we wanted was very popular and many dealerships were reserving them months in advance and adding large dealer markups to the price. Berkeley Toyota was very straight forward to work with from the very beginning and clearly communicated by email about the car availability. When the car we wanted came in, they contacted us right away and we agreed upon a price and came right in to purchase it. Everyone we worked ... read more
Great customer service by Su Saechao takes great care of me every time I come In . I highly recommend great service advisor .
I got my Prius serviced at this location, and Tuyen took care of me. He is very knowledgeable. I highly recommend him.
I needed major service on my car and was really struggling to decide how to get it done. I spoke with Jason (the manager of the service at Toyota of Berkeley) and like the professional that he is, he solved everything. He was able to break things down into what is needed and what is not urgent, such as to optimize our cost savings. He also did so incredibly peacefully and in a very pleasent manner. Just the kind of service your family member would give you. And this is not the first time he has done so. I probably should hav... read more
I have been entrusting my Prius to Toyota of Berkeley for service for many years, and I have consistently been impressed by the exceptional quality of their work. Kent, my dedicated service advisor, has always been easy to work with, knowledgeable, attentive, and efficient. He takes the time to understand my needs and concerns, and always makes sure that my car is serviced to the highest standards. The technicians at Toyota of Berkeley are also highly skilled and experienced, and they always complete the work in a timely a... read more
If you're looking for a great car service experience, I 100% recommend Kent at Toyota of Berkeley! Kent is the best service advisor I've ever worked with. From start to finish, he was friendly, knowledgeable, and helpful. I'm not the biggest motorhead, so he took the time to explain everything to me in a way that I could understand. Kent also made sure that I was comfortable with the services before proceeding. I was also very impressed with his attention to detail. He went over the service report with me line by line, and... read more
If you live in the East Bay, take your Toyota here. I use to take my truck to another dealership that's closer to me but the last time I was there I had an bad experience. Fast forward to last week, I decided to bring my truck to a new Toyota Dealership other than the one use to go and was greeted by a serviced person name Tuyen Ta. (I think that's his name) I expressed to Tuyen about the problem I'm having with my truck and that I just recently had a misdiagnosis at a different location and how they took my money without fi... read more
Frequently asked questions about Toyota of Berkeley
How is Toyota of Berkeley rated?
Toyota of Berkeley has a 4.1 star rating with 941 reviews.
When is Toyota of Berkeley open?
Toyota of Berkeley is closed now. It will open tomorrow at 10:00 a.m.