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Toyota of Berkeley
- Car Dealers
- Berkeley, CA
About this business
Location details
2400 Shattuck Ave, Berkeley, CA, 94704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Toyota of Berkeley absolutely took care of my needs. I lost my car key and they helped me out and programmed a new one in a timely manner with a decent price. I have to do a shout out to my man Kent Muon! He absolutely made the experience enjoyable and fun! He is an excellent professional with a lighthearted spirit! Promote ahead of peers! I'll be back because of Kent! He really put a face to the business.
Business response:
Thank you so much for your kind words, B. Sol. I! We are thrilled to hear that our team at Toyota of Berkeley was able to assist you efficiently and at a reasonable price. Kent Muon is indeed an exceptional professional who always goes above and beyond to provide an enjoyable and fun experience for our customers. We greatly appreciate your recognition of his efforts. We look forward to serving you again in the future!
Big praise to Ms Lauren Vazquez! She was able to solve a huge problem with my vehicles lease end. After I made several attempts at One Toyota of Oakland and was on the verge of sheer panic. Ms Vazquez not only went out of her way to problem solve and take the reins of doing the leg work to get me a great deal and eventually help me own the car outright. She even was able to knock of an additional $50 monthly. She may be an actual angel! She was able to fix all the previous errors, took the time to communicate and resolve the... read more
Business response:
Thank you so much for taking the time to share your positive experience with us, Sierra! We are thrilled to hear that Ms. Lauren Vazquez was able to provide you with exceptional service and resolve the issues with your lease end. It's great to know that she went above and beyond to ensure your satisfaction and even helped you get a better deal. We truly appreciate your loyalty to Toyota and we are grateful to have you as a valued customer. Thank you again for choosing Toyota of Berkeley!
I went into Berkeley Toyota last week to look at a car that I had previously made an appointment with Lauren to see. Lauren was very nice, she showed me the car and right away, I knew this was the car for me. Lauren was professional and very knowledgeable. She made sure that I got what I was looking for. The process was very quick. I was in and out with my brand new car within 45 minutes. Lauren V. is the one to see! Thanks Lauren, for your outstanding service
Business response:
Hi Dinora, Thank you for your kind words! We're thrilled to hear that Lauren provided you with exceptional service and helped you find the perfect car quickly. We'll be sure to pass along your compliments. If you have any more questions or need further assistance, please don't hesitate to reach out.
My car needed the headlights replaced. Jason Clark did a great job of replacing the headlights within 15 minutes. Excellent service. Charlene H.
Business response:
Hi Charlene, Thank you for your feedback! We're glad to hear that Jason Clark provided you with excellent service and replaced your headlights efficiently. We appreciate your kind words and look forward to serving you and your vehicle again in the future.
I just brought a used Prius for Jas here at Toyota of Berkeley. The process was very smooth. I dropped by one day and looked at the lot. There were 3 Prius in stock at the moment. Jas greeted me nicely and answered some questions. He is knowledgeable and enthusiastic without pressure. I didn't test drive it before making the decision. When I picked up the car, one of the lights was out. Jas and his team took care of it the next day. Also wanted to thank you for Delila and Melissa helped me to get the best rate. I will come b... read more
Business response:
Hi Angel, Thank you for your feedback! We're delighted to hear that Jas provided you with a smooth and pressure-free car buying experience at Toyota of Berkeley. We'll be sure to pass along your compliments to Delila and Melissa as well. If you have any more questions or need further assistance, please don't hesitate to reach out.
Martin Lee and Jonathan Oshiro are the BEST!!!! They helped me figure out where my keys were when I thought I lost them. I was using my backup key and coming there to get a replacement. I thought I lost the original but Jonathan plugged in a machine that could see they were still there. They had fallen into one of the many bags I had in the trunk. They spent over 25 minutes trying to help and I'm forever grateful. Great service and great guys!!!!
Business response:
Hi T F, Thank you for your kind words! We're thrilled to hear that Martin Lee and Jonathan Oshiro provided you with exceptional service and were able to help you locate your keys. We appreciate your gratitude and look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.
Quick service as always - highly recommended. No matter what the issue Toyota of Berkeley is always there to help.
Business response:
Hi Mary, Thank you for your feedback! We're thrilled to hear that you had a quick service experience with us. We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future.
Camry's engine light came on, went in same day to Toyota @ Berkeley where Kent Muon took in my car and got it back to normal, no light and everything, within the same day! Awesome customer experience, and I will definitely be returning in the future for future mishaps.
Business response:
Hi Pahul, Thank you for your feedback! We're glad to hear that Kent Muon provided you with excellent service and resolved the issue with your Camry's engine light promptly. We appreciate your kind words and look forward to serving you and your vehicle again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.
My car needed a new transmission and blue team took care of me and my car immediately. They got me back on the road asap. Every one is nice and everything on my vehicle works amazingly. Thank you Toyota of Berkley service department
Business response:
Hi Carlton, Thank you for your feedback! We're thrilled to hear that the Blue Team at Toyota of Berkeley provided you with excellent service and got your car back on the road promptly. We appreciate your kind words and look forward to serving you and your vehicle again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.
Frequently asked questions about Toyota of Berkeley
How is Toyota of Berkeley rated?
Toyota of Berkeley has a 4.1 star rating with 941 reviews.
When is Toyota of Berkeley open?
Toyota of Berkeley is closed now. It will open tomorrow at 10:00 a.m.