This profile has been claimed by the business owner or representative.
Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
This dealership is excellent to work with. This dealership is excellent to work with. Great customer service following the sale. Pleasant service staff.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our dealership and that our customer service has continued to impress you even after the sale. Our service staff takes pride in providing pleasant and helpful experiences, and we appreciate your kind words. We look forward to seeing you again soon!
After experiencing hours long waits and a lack of After experiencing hours long waits and a lack of appointment options at other Ford dealerships for a simple oil change, I went to Tenvoorde - on a weekend, no less. Got an appointment, could check wait times online, and had courteous service. Seriously, I regret purchasing from a different dealership and will literally drive an hour out of my way for service here next time and a no-brainer to go there for my next new vehicle purchase.
Business response:
Hi, Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service team at Tenvoorde Ford. We appreciate your trust in us and look forward to helping you with your next vehicle purchase!
Someone called me and said they were going g to check on Someone called me and said they were going g to check on a free service and maybe a better fiance rate for the bronco that we over paid for
Business response:
Jody, we are sorry for your experience. It appears this stems from the conversations you had in February. First talking with the salesperson, then to accessory manager about a lift for the Bronco, and finally to finance manager without everyone knowing the full story. We dropped the ball in communication and would like to apologize and offer the opportunity to make it right. If you would like to discuss the matter further, please contact our general sales manager Kris Culhane at kculhane@tenvoordeford.com or 320-251-0540.
They did as I asked and they asked if I would like a They did as I asked and they asked if I would like a vehicle wash, I said yes and they notified me when finished. It took very little time. Less than normal as it was a slow moment in the day.
Business response:
Hi, Thank you for your feedback! We're glad to hear that your visit to Tenvoorde Ford was efficient and that you appreciated the vehicle wash. We look forward to serving you again!
They took care of an issue and figured how to use a They took care of an issue and figured how to use a warranty to cover it
Business response:
Thank you for sharing your experience! We're glad to hear that our team at Tenvoorde Ford was able to resolve your issue and effectively utilize your warranty. Your satisfaction is our priority, and we appreciate your feedback!
Was friendly and fast well handled. Was friendly and fast well handled.. great job.everyone did great thanks you to all.
Business response:
Thank you for your feedback! We're glad to hear that you had a friendly and fast experience. We appreciate your kind words about our team!
I trust Mike. I trust Mike. He takes excellent care of my car! He is great! Thank you, Mike!
Business response:
Thank you for your kind words, Rita! We're thrilled to hear that Mike has been taking excellent care of your car. Your trust means a lot to us!
Everyone was very polite - made car buying a nice Everyone was very polite - made car buying a nice experience. Made sure we had everything we needed and kept us informed on what was happening
Business response:
Thank you for your kind words! We're thrilled to hear that your car-buying experience at Tenvoorde Ford was pleasant and that our team kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!
Sales guy was great, financing guy was great, maybe throw Sales guy was great, financing guy was great, maybe throw in a hat or something besides a coffee mug 🤷🏽♂️
Business response:
Hi, Thank you for your feedback! We're glad to hear you had a great experience with our sales and financing teams at Tenvoorde Ford. We appreciate your suggestion and look forward to serving you again!
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,798 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is closed now. It will open tomorrow at 8:00 a.m.