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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with everyone at Tenvoorde Ford was My experience with everyone at Tenvoorde Ford was excellent. I love my new car and highly recommend Scott Harris and everyone at Tenvoorde Ford!
Business response:
Hi, Thank you for the kind words! We're thrilled to hear you love your new car and had an excellent experience with Scott Harris and the team. Enjoy every mile, and thank you for recommending Tenvoorde Ford!
It was professional, comfortable for the customer. It was professional, comfortable for the customer. They did have amenities for the customer while waiting for the service for completion.
Business response:
Thank you for your kind words, Jerome! We're pleased to hear that you found your experience at Tenvoorde Ford professional and comfortable. We strive to provide a welcoming environment for all our customers. We look forward to seeing you again!
I have been very happy with all my dealings with I have been very happy with all my dealings with TenVoorde Ford. Service department is the area I appreciate most.
Business response:
Thank you for your positive feedback! We're glad to hear that you've had a great experience with our service department at Tenvoorde Ford. We appreciate your support!
Worst place ever they wouldn’t get back to me on some Worst place ever they wouldn’t get back to me on some repairs they did
Business response:
Ethan, we are sorry to hear you feel this way. We do not see any documented notes about wanting service records so we would like to learn more about your original request for that information and help assist how we can. Our general sales manager, Kris Culhane, has tried calling and texting you about this. Please connect with him so we can assist. You can also reach Kris by calling 320-251-0540 or email kculhane@tenvoordeford.com
Not sure how to explain at all. Not sure how to explain at all. Did not get any response back about paint chips on my car
Business response:
Raymond, the sales person you worked with took another job outside of the company so we were unaware you were trying to get information. We would be more than happy to answer any questions. We are glad you spoke with our general sales manager, Kris Culhane, and setup a time for us to take a look at the concerns areas of your vehicle. You can reach Kris directly at 320-251-0540 or email kculhane@tenvoordeford.com
This dealership is excellent to work with. This dealership is excellent to work with. Great customer service following the sale. Pleasant service staff.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our dealership and that our customer service has continued to impress you even after the sale. Our service staff takes pride in providing pleasant and helpful experiences, and we appreciate your kind words. We look forward to seeing you again soon!
After experiencing hours long waits and a lack of After experiencing hours long waits and a lack of appointment options at other Ford dealerships for a simple oil change, I went to Tenvoorde - on a weekend, no less. Got an appointment, could check wait times online, and had courteous service. Seriously, I regret purchasing from a different dealership and will literally drive an hour out of my way for service here next time and a no-brainer to go there for my next new vehicle purchase.
Business response:
Hi, Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service team at Tenvoorde Ford. We appreciate your trust in us and look forward to helping you with your next vehicle purchase!
Someone called me and said they were going g to check on Someone called me and said they were going g to check on a free service and maybe a better fiance rate for the bronco that we over paid for
Business response:
Jody, we are sorry for your experience. It appears this stems from the conversations you had in February. First talking with the salesperson, then to accessory manager about a lift for the Bronco, and finally to finance manager without everyone knowing the full story. We dropped the ball in communication and would like to apologize and offer the opportunity to make it right. If you would like to discuss the matter further, please contact our general sales manager Kris Culhane at kculhane@tenvoordeford.com or 320-251-0540.
They did as I asked and they asked if I would like a They did as I asked and they asked if I would like a vehicle wash, I said yes and they notified me when finished. It took very little time. Less than normal as it was a slow moment in the day.
Business response:
Hi, Thank you for your feedback! We're glad to hear that your visit to Tenvoorde Ford was efficient and that you appreciated the vehicle wash. We look forward to serving you again!
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,699 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is open now. It will close at 8:00 p.m.