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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
It is a auto dealer in St Cloud that sells Fords, It is a auto dealer in St Cloud that sells Fords, hopefully you have figured out that I hate being bugged about surveys
Business response:
Thank you for your feedback! We understand your preference and appreciate your honesty. If there's anything else we can assist you with, please don't hesitate to reach out!
They were there when I needed them to be there. They were there when I needed them to be there. That was a good thing.
Business response:
Hi, Thank you for your feedback! We're glad to hear that Tenvoorde Ford was there for you when you needed us. Your satisfaction is our priority!
Good fair good fair good fair good fair good good good Good fair good fair good fair good fair good good good fair fair good good
Business response:
Thank you for the 5-star rating! We appreciate your support and look forward to serving you again at Tenvoorde Ford!
Service was quick and cost was as quoted. Service was quick and cost was as quoted. Always have service done here when in the area.
Business response:
Thank you for your feedback! We're glad to hear that you had a quick service experience and that the cost met your expectations. We appreciate your loyalty and look forward to seeing you again at Tenvoorde Ford!
Maddie knew why I was there and got me in on time and Maddie knew why I was there and got me in on time and told me how long it would be
Business response:
Hi, Thank you for your feedback! We're glad to hear that Maddie at Tenvoorde Ford was attentive and got you in on time. We appreciate your support!
During the purchase I requested any of the service During the purchase I requested any of the service records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I feel that the information would have been very helpful to me to keep the vehicle under warranty and in reliable condition.
Business response:
Monica, please reply with the following: Harlan, we are sorry the service records for the certified pre-owned vehicle you purchased were never given to you. We will have Ashley send those to you right away. Thank you for your business and we look forward to assisting you in the future. If you have any more questions regarding your purchase, please contact our general sales manager Kris Culhane via email at kculhane@tenvoordeford.com
I was there for service on 09/14/24 and the service guys I was there for service on 09/14/24 and the service guys were great! They explained everything and were very courteous. The only complaint I have was the gentleman that came in with his family. From the minute he walked in, he was rude and condescending to the staff, letting his kid run all over the place. The service manager went back into the shop to talk to his guys and this gentleman made a comment about the service manager that was very off color and that made me ... read more
Business response:
Thank you for your feedback, Jamie! We're glad to hear that our service team at Tenvoorde Ford provided great and courteous service. We appreciate you bringing the incident to our attention and are pleased to know our service manager handled the situation professionally. Your comfort and satisfaction are important to us!
Brought my truck in for the 10 point check and oil Brought my truck in for the 10 point check and oil change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured. I had to install a metal tab across the cover. Either poor design on Ford's part or a mistake by the Mechanic. Very frustrating
Business response:
Thank you for taking the time to speak with our service manager about your concerns. We appreciate you bringing this to our attention. I'm sorry to hear about the part failure you experienced. Please know that we take these matters very seriously, and we are committed to resolving this issue for you. If you have and further concerns or questions, please reach out Craig at cschaefer@tenvoordeford.com
I have received excellent results from the service team I have received excellent results from the service team at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed
Business response:
Thank you, Brad! We’re glad to hear you’ve had excellent results with our service team and appreciate the communication and follow-up. We look forward to assisting you again!
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,798 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is closed now. It will open tomorrow at 8:00 a.m.