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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went as smooth as it could that day. Everything went as smooth as it could that day. Everybody was friendly and the service was fast and done, right
Business response:
Hi, Thank you for sharing your experience! We're glad to hear that everything went smoothly and that our team provided friendly and efficient service. We appreciate your trust in Tenvoorde Ford!
Very professional! Very professional! Answered all our questions and is still answering all our questions even after purchase. It needed servicing due to alignment pull to the right and the update for the AWD. We got to drive a very nice loaner vehicle!
Business response:
Thank you, Pat and Mark, for your kind words! We’re glad to hear that your experience with us was positive and that we were able to assist with your vehicle's needs. It’s great that you enjoyed the loaner vehicle, and we appreciate your trust in Tenvoorde Ford!
George was very knowledgeable and when had questions, George was very knowledgeable and when had questions, went to great length to find the answers.
Business response:
Hi, Thank you for the kind feedback! We're glad George could assist you with your questions and provide the knowledge you needed. We appreciate you choosing Tenvoorde Ford!
They are very knowledgeable and they fix what needs They are very knowledgeable and they fix what needs fixing. They communicate well with customers.
Business response:
Thank you for the great review, Mary! We're happy to hear that you had a positive experience with our team. We always strive to provide excellent communication and service. We look forward to serving you again at Tenvoorde Ford!
I will not deal with this center center again, they don't I will not deal with this center center again, they don't communicate, with each other or customer. Seems like they drop the ball with everything, my experience with them was very poor.
Business response:
We are sorry to hear about your experience. We understand it is frustrating when communication breaks down like that, especially when you expect a certain level of service. We initially thought the issue was corrected, especially since your communication with Madison was great. It’s disappointing that it didn’t carry through. Your feedback is important, and we would happily speak with you further about your experience. Please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com. Thank you and we look forwar... read more
The staff are very helpful and seem to genuinely care The staff are very helpful and seem to genuinely care about getting your vehicle fixed right.
Business response:
Thank you, Jason! We're glad to hear that our team provided helpful and caring service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!
Mike treated me like a friend. Mike treated me like a friend. He knew exactly what my issue was and how long it would take to repair it. Doug
Business response:
Thank you, Doug! We're glad to hear that Mike provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!
This last visit and resulting two vehicle purchase shows This last visit and resulting two vehicle purchase shows that I like buying at Tenvorde,but have never had much luck with the servicing side of the business.
Business response:
Hi, Thank you for your feedback! We’re glad you enjoy purchasing vehicles at Tenvoorde Ford. We take your concerns about the service experience seriously and appreciate the opportunity to improve. Please let us know how we can better assist you in the future!
Both Jade and Mike were great to work with very helpful Both Jade and Mike were great to work with very helpful and provided excellent service
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,798 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is closed now. It will open tomorrow at 8:00 a.m.