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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I will not deal with this center center again, they don't I will not deal with this center center again, they don't communicate, with each other or customer. Seems like they drop the ball with everything, my experience with them was very poor.
Business response:
We are sorry to hear about your experience. We understand it is frustrating when communication breaks down like that, especially when you expect a certain level of service. We initially thought the issue was corrected, especially since your communication with Madison was great. It’s disappointing that it didn’t carry through. Your feedback is important, and we would happily speak with you further about your experience. Please reach out to our Service Manager, Craig at cschaefer@tenvoordeford.com. Thank you and we look forwar... read more
The staff are very helpful and seem to genuinely care The staff are very helpful and seem to genuinely care about getting your vehicle fixed right.
Business response:
Thank you, Jason! We're glad to hear that our team provided helpful and caring service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!
Mike treated me like a friend. Mike treated me like a friend. He knew exactly what my issue was and how long it would take to repair it. Doug
Business response:
Thank you, Doug! We're glad to hear that Mike provided you with friendly and knowledgeable service. We appreciate your feedback and look forward to assisting you again at Tenvoorde Ford!
This last visit and resulting two vehicle purchase shows This last visit and resulting two vehicle purchase shows that I like buying at Tenvorde,but have never had much luck with the servicing side of the business.
Business response:
Hi, Thank you for your feedback! We’re glad you enjoy purchasing vehicles at Tenvoorde Ford. We take your concerns about the service experience seriously and appreciate the opportunity to improve. Please let us know how we can better assist you in the future!
Both Jade and Mike were great to work with very helpful Both Jade and Mike were great to work with very helpful and provided excellent service
George came through to resolve some issues with fog lamp George came through to resolve some issues with fog lamp and cig lighter. House mechanic Matt was very competent and professional. Repaired at my home was a nice feature.
Business response:
Hi, Thank you for your feedback! We're pleased to hear that George and Matt provided competent and professional service, especially with the convenience of home repairs. We appreciate your support at Tenvoorde Ford!
They delivered my truck to me at work to make it more They delivered my truck to me at work to make it more convenient for me!
Business response:
Hi, Thank you for your feedback! We're glad to hear that we could make your experience more convenient by delivering your truck to you at work. We appreciate your support at Tenvoorde Ford!
Taylor Wobschall listened carefully to our concerns and Taylor Wobschall listened carefully to our concerns and provided responsive answers. He was patient and was timely in following up with commitments. We are very happy with our new Escape hybrid and highly recommend Tenvoorde Ford.
Business response:
Thank you, Thomas! We're thrilled to hear that Taylor provided attentive and responsive service. Congratulations on your new Escape Hybrid! We appreciate your recommendation and look forward to serving you again at Tenvoorde Ford!
I had a great experience with Kevin in the service I had a great experience with Kevin in the service department. He made sure that I was kept informed about my Bronco and the fixes that needed to be done. I liked that we could text for convenience.
Business response:
Thank you, Jamie! We’re glad to hear Kevin kept you informed and made the service experience convenient through texting. Your satisfaction with your Bronco’s care at Tenvoorde Ford means a lot to us!
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,699 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is open now. It will close at 8:00 p.m.