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Gossett Motor Cars

4.3
  • Car Dealers
  • Memphis, TN

About this business

AutomotiveCar Dealers

Location details

1875 Covington Pike, Memphis, TN, 38128, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.37,746 reviews
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Heather Mallon Dobos's profile image
Heather Mallon Dobos 
4 years ago

Honestly I have never been so disappointed in people in my life. We had to relocate due to the military and we left the best Infiniti dealership ever in Texas. I have a National maintenance warranty plan paid for on my lease and this dealership is choosing not to honor it. They could, but have taken it upon themselves not to. My previous dealership even called them as a courtesy to me after Blake lied to me and said I don’t have a National one just one for my previous dealership and some woman was short and nasty with hi... read more

Angela Greene's profile image
Angela Greene 
5 years ago

This use to be a dealership that I didn’t mind servicing my car because I knew it would be right and they want try to kill your pockets on purpose😊. The employees were really nice and would speak to everybody. But now we are just money coming in the door and fools that they have overcharged going out the door. They don’t even speak. I have been here since 7am and only one person has spoken😡. I had said that I would never come back after my last experience but I probably wouldn’t make it to Little Rock on a donut. My tires ... read more

Jay Bradley Linthicum's profile image
Jay Bradley Linthicum 
5 years ago

Buyer Beware!! Crooks and Liars!!! The sales manager Chuck Micci will say anything to get your deposit from you to buy a car then when you show up at the dealership the deal he said he could absolutely get done all of sudden can't be done and it is out of his hands and the blame lies on his general manager or the wholesalers. The classic bait and switch!! Stay far far away from these guys!!! 

Bein TaraMac's profile image
Bein TaraMac 
5 years ago

Quality product. Horrible customer service. The relationship between the customer and consumer is not over once the car is purchased. it should be a pleasant experience as long as I own the product. I hope something is done to make this right! 

SH SH's profile image
5 years ago

It's a scam! You put people in the car that you want. You take advantage of people...especially women. In addition, I came in on March 5th, 2020 for my 1st free oil change. I was told my next oil change will be $59.95. I left. On March 11th 2020 my vehicle began to stall and the service engine soon light came on. I pulled over and checked my oil and there was none!!!! My car had NO OIL and my fluids have not been topped off. Needless to say that I am LIVID and I will be at your service department 1st thing this morning!!!!! ... read more

Casey Robertson's profile image
Casey Robertson 
5 years ago

I asked what the down payment would be on a new kia soul, they essentially told me since I was paying on two other cars already they wouldnt take me as a customer no matter how much money i take down there. 

Pemberton Bray's profile image
Pemberton Bray 
5 years ago

I did get better service at the Mazda dealership on Winchester. They even checked my check engine light for free w/o me asking. I know they were hoping I would come to them to fix it but I really appreciated not having the extra charge. 

April Shelton Wright's profile image
April Shelton Wright 
5 years ago

I took my car in on Monday 1/27 and left my keys in the drop box and listed the issues on the envelope. This was after speaking to a technician earlier in the day. I received a phone call first thing Tues 1/28 letting me know that my car had a couple of recalls and it would be Wednesday before they could get the parts. I told Taylor that wasn’t a problem. He also let me know they were still diagnosing the other issues but someone would call and let me know once they figured it out. I didn’t hear from anyone Wednesday. Thursd... read more

Alisha Phillips's profile image
Alisha Phillips 
5 years ago

sucks bad. so bad. horrible 

Frequently asked questions about Gossett Motor Cars

How is Gossett Motor Cars rated?

Gossett Motor Cars has a 4.3 star rating with 7,746 reviews. 

When is Gossett Motor Cars open?

Gossett Motor Cars is open now. It will close at 7:00 p.m.