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Gossett Motor Cars
- Car Dealers
- Memphis, TN
About this business
Location details
1875 Covington Pike, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Recommended
RecommendedGreat selections & wonderful staff
Recommended
We had our car towed in for service on a Thursday afternoon for a Friday appointment. They kept the car until Tuesday a week later before it was ready. The battery needed to be charged and a fuse changed was the only problem but it took almost two weeks. In that time, nobody ever called to update us and when we called they could not give us any timetable. We were without a car for 10 days. Anna in the service department could not have been less concerned or helpful with our problem. In the last three years I've bought a new ... read more
My story began with my Kia Soul being broken into twice, because of company negligence. This could have been prevented if they did not cut corners. My insurance is twice as much as it was. i traded my Kia for a used Seltos hoping a newer model with a push button would solve the problem. I'm happy to say my car has not been broken into, but I had to take the car to the dealership because the engine light came on. Upon arrival, I was told they were learning a new system. However, it was a week before they even looked at my c... read more
I am extremely disappointed with the service I received and feel compelled to share my experience so other customers can make informed decisions. I brought my vehicle in after noticing water intrusion in the compartment where the battery is housed. I personally explained the issue to Travis and even walked him out to the vehicle to physically show him the standing water. After their inspection, I was provided with a diagnosis and charged approximately $1,500 for repairs that I was assured would resolve the problem. However... read more
Business response:
Ms. Parker, Thank you for taking the time to share your concerns. I understand how frustrating this situation has been, and I truly apologize that your experience has not met your expectations. I did look up your original repair order so that I could review. I see that we performed repairs based on the findings present at the time of diagnosis and were completed as outlined on your repair order. Unfortunately, water intrusion concerns can sometimes involve multiple entry points, and additional sources may only become appar... read more
This business is incompetent. They've been asked to make corrections to my customer account numerous times and simply won't.
Business response:
Karin, we apologize if you are receiving unwanted emails to your accounts. I will check again with our outside vendor that handles that part of our business and have you removed from that service. Thank you for bringing that to our attention again.
This place is a joke! Do not waste your time or money!! Worst car buying experience I have ever had! Never again!
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Frequently asked questions about Gossett Motor Cars
How is Gossett Motor Cars rated?
Gossett Motor Cars has a 4.3 star rating with 10,088 reviews.
When is Gossett Motor Cars open?
Gossett Motor Cars is closed now. It will open at 7:00 a.m.