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To deliver quality vehicles and provide the best vehicle sales and service experience for our customers. We will continuously strive to improve in all aspects of our company. We will create an environment that will promote integrity, professionalism, and excellence in all that we do. Al Gossett, president of Gossett Motor Cars, along with his brother David and son Brian, believe that building strong relationships starts with treating others the way you would like to be treated. "We will never take for granted the employees a... read more
1900 Covington Pike, Memphis, TN, 38128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Love Kia. Always gives good service. Been in " the family" since 1998. Now I love my AMONTI . Very friendly.
Gossett Kia is great! My sales guy and the finance team went above and beyond to get me in my 2015 Optima! Thanks so much Gossett!
For woman and people who doesn’t know much about cars, please do your research or talk to somebody that knows about vehicles before getting your car serviced here. I have a 2023 Kia Sportage and I needed my spark plugs replaced, for a V4, which is a four cylinder engine, the price is 199. For a V6, the price is 299. The salesman tried to lie and say my car was a V6, then when I asked are you sure he doubled down and say yes. So basically he TRIED to make me pay another 100 bucks. These people are very inconsiderate and will ... read more
180$ to put on a 23$ part that should have been replaced when you had it apart the first time? Have never seen such an unethical, crooked dealership. Trust the Yelp 1.7 star rating- go somewhere else. My daughter loves the Kia- can’t stand this dealership
I am writing to express my profound dissatisfaction with the service I have experienced at Gosset Kia concerning the repair of my vehicle. Firstly, the extensive wait times of 45 minutes on hold to speak with a service technician are unacceptable. This has been a frustrating aspect of my overall experience. Furthermore, my car has been in the possession of Gosset Kia for over two months without any discernible progress, which is deeply concerning. I initially brought my car in for a diagnostic on November 20th, during whic... read more
Do not take your KIA to Gossett in Memphis for any service. I was lied to telling me that it would take months to get parts and get my engine replaced under warranty. It took me finding a number to Kia to open a case and get my new motor shipped to the dealer in a week and half. No one in the service department returns your calls and when you do get someone on the phone, the person you are trying to reach has always just gone to lunch or away from.their desk. It sounds crazy, but I will go to Jackson TN or Jonesboro AR to ... read more
I booked an appointment for a safety recall at Gossett Kia North. The appointment was 2 weeks out. Brought my vehicle in the date of the appointment and made arrangements for someone to meet me so I could leave my vehicle. I was told they had to order the part and I would have to bring it in when they received the part. I was extremely frustrated and disappointed. I called the service manager and was told he was in a meeting. I said I would like to leave a message. The service rep., who I had dealt with, was the one who too... read more
Gossett Kia has a 4.1 star rating with 1,118 reviews.
Gossett Kia is closed now. It will open at 9:00 a.m.