This profile has been claimed by the business owner or representative.
1900 Covington Pike, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I been with Gossett Kia a long time I stay with them because of their professional and fast service when I need a car
Business response:
Dorothy, thank you for the wonderful review. We’re grateful for your long‑time loyalty and glad our fast, professional service keeps you coming back whenever you need a car. Thank you for choosing Gossett Kia.
Excelente servicio al cliente Chris an JT super amables y pacientes en todo el proceso se los recomiendo tienen una variedad de vehículos .
Business response:
Hola, Edith: Nos alegra mucho saber que Chris y JT le brindaron un servicio tan amable y paciente durante toda su experiencia. Nos complace que nuestra selección de vehículos y nuestra atención al cliente le hayan causado una impresión tan positiva. ¡Agradecemos sinceramente su recomendación y le damos las gracias por elegir Gossett Kia!
If you’re in the market for a new vehicle please go and visit JT at Gossett Kia on Covington Pike… you will be glad you did because I definitely am!!
Business response:
Cheryll, we truly appreciate the recommendation. JT and the team at Gossett Kia are grateful for your support and are so glad you had such a great experience!
Wow. Driving up from Atlanta on Monday, Dec. 22 in our 2016 Kia Sorento, the inner C/V joint on the front right axel began to vibrate badly when we went over 70mph. Then the vibration began when going over 60... then 50... We made it to our final destination luckily. Our big issue is that we need to drive back home on Saturday, Dec 27. So, Monday evening, I went on Gossett Kia's Service Department website and booked an appointment for 8:3 on Tuesday. When I arrived on Tuesday, I was greeted by Craig Jakab. To make a long st... read more
Business response:
Hi Jeff, thank you for sharing your experience! We’re so glad Craig and our service team were able to get you back on the road quickly, especially during such a busy holiday week. We appreciate you trusting Gossett Kia while traveling.
Overall had a great experience. Good customer service from all we encountered. Didn’t feel pushed or rushed to make a decision on a vehicle. Worked with Harrell, he is a wonderful sales agent.
Business response:
Thank you for your feedback, Tonya! We’re glad to hear you had a great experience and that Harrell provided helpful, no-pressure service at Gossett Kia.
We came not sure if we would be able to trade in our car but we met Quincy Odom and he made us feel comfortable. The whole process was smooth and we were able to get in a new car. We would definitely go back here and see Quincy if we ever need a car. We enjoyed our time there and loving the car.
Business response:
We appreciate your kind words, Lisa! It’s great to hear Quincy provided such a welcoming and seamless experience. We’re happy you’re enjoying your new car from Gossett Kia!
Good service friendly professional staff
Business response:
Hi Verline, Thank you for your feedback! We’re glad to hear you had a positive experience with our friendly and professional team. We appreciate your support and look forward to serving you again at Gossett Kia!
Thanks Ahmarey for your work ethic, patience and determination …great atmosphere,very clean and friendly staff . Thanks Gossett Kia
Business response:
Hello Shirl, We're happy to hear that Omari was so patient and determined during your recent visit! We are pleased to hear that the atmosphere and staff made your experience a great one! Thank you for choosing Gossett Kia, and we hope to see you again soon!
They worked with me to get the best plan I could find in order to get me in a newer vehicle instead of me putting more money to fix my old car up. The staff were good. They were able to fix my old car as well. They went over and beyond.
Business response:
Hi Cheleste, we really appreciate you sharing your experience. It’s great to hear our team was able to find the right solution for you and took care of both your old car and getting you into a newer one. Thanks for recognizing their patience and effort!
Gossett Kia has a 4.3 star rating with 1,604 reviews.
Gossett Kia is closed now. It will open at 9:00 a.m.