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To deliver quality vehicles and provide the best vehicle sales and service experience for our customers. We will continuously strive to improve in all aspects of our company. We will create an environment that will promote integrity, professionalism, and excellence in all that we do. Al Gossett, president of Gossett Motor Cars, along with his brother David and son Brian, believe that building strong relationships starts with treating others the way you would like to be treated. "We will never take for granted the employees a... read more
1900 Covington Pike, Memphis, TN, 38128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
It was a great day with phenomenal customer service. I got to say a very special thank you to Annette and Donnie. Annette was my sales lady and she was really working for me so that things would work in my favor they both went above and beyond. I love my 2020 Kia Optima when some said No Gossett said Yes!!! Come see Annette that’s your girl.
Business response:
We are so glad to hear you had a great Experience with our team! Congrats on your New Optima---great ride! Thank you for your business and welcome to the Gossett Family! We appreciate you! :)
First let me start off by saying that shopping for a vehicle has been a nightmare, dealing with dealership after dealership. Getting the run around and games some like to play. Well, that didn’t happen when I dealt with Quincy Odom here at Gossett Kia. I originally inquired about a truck they had but unfortunately sold it prior to my phone call. Quincy remembered me after 2 weeks and reached out when he got a truck that I was looking for. I promptly went in to look at it that same day. Quincy didn’t play the games other ... read more
Business response:
Jonathon, Thanks so much for this great review for our Team! I have already sent to Quincy's manager and Quincy--I am sure you will put a smile on his face! This is how we want all Gossett Customers to feel and I am so glad we accomplished what we strive for everyday for you. Welcome to the Gossett Family and we look forward to serving you again. Thanks Jonathon.
I have never had a problem at this location. Brandon is always friendly and doesn’t lie about wait time or service. I’ve been with Kia 4 years now. Some of the customers , have unrealistic expectations , when the techs are working on multiple cars. Keep up the good work.
Business response:
Thanks Kris, we appreciate the kind words and I'll be sure to pass this on to Brandon.
🥰 Thank you for all of your help. Great sales team and a great experience
Thank you Kia...great buying experience with (Mr. Q. McBride) Great customer service lead by example! he did just that it wasn't a hassle experience. He definitely made my buying experience easy! i will recommend my friends and family to come see you soon. Again thank you. i love my 2019 green machine kia soul...great gas saver.
Love Kia. They always have great customer service ❤️
Business response:
Thank you so much Brandi! We appreciate your biz very much! I'll be sure to pass along to our team. Looking forward to seeing you soon :)
love the service and customer appreciation. JT is the BEST!!
Great service & Brandon the manager always treats me with respect & courtesy & is always professional in what he does! He’s an asset for KIA.
Business response:
Thanks so much Abu! Appreciate the kind words and I know Brandon will be excited to hear. Gossett strives everyday to make sure all our customers feel just like you do. Thanks again Abu! Have a wonderful weekend.
Courtesy ,Timeing and etc.
Business response:
Thank you for the recommendation, Barbara!
Gossett Kia has a 4.8 star rating with 741 reviews.
Gossett Kia is open now. It will close at 7:00 p.m.