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El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Everything was completed and the everyone was very courteous. However, I had made an appointment and for some reason service was way overbooked prior to the Thanksgiving holiday and it took 6 hours for a basic check and oil change. Why was I allowed to make an appointment if they were so overbooked already?
When we went in for service because our dash light said we needed Oil Change, Rotation & Air/Cabin Filter, however the service rep said it also needed a transmission oil change and differential fluid. Our Honda has 30k miles and had the differential done at 15k then suppose to be every 30k after, and transmission light won't go on till much later. He argued both and refused to do the air/cabin filter unless we got transmission oil done. They changed hands & now pushing service far before needed
Nice people, but it shouldn't take over six hours for a routine service appointment. Service department has scheduling problem.
The wait time is to darn long.
Arrived at 1035a for a 1045a oil change appointment. Vehicle was ready by 430p. Almost the while day spent. Took too long.
Dont bother making an appointment as theyll make you wait half an hour in line either way
expensive and the work order list not followed
My issue was not fixed. They told me they couldnt find anything but once I left the dealership and still heard the noise I told them about. Im not complaining about the costumer service because it was good, but my issues was not resolved, therefore, I am not satisfied. The only reason why I am giving 2 stars its because I was treated well, but that doesnt fix the issue. A 2023 car cant give me 2 issues in the first 3 months common!
my experience was not the best . do to a big mistake they forgot to put back a part of my car and almost had a car adcident the next day all because they didnt tell me or noticed they forgot to put back a park under my car
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 5,915 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is open now. It will close at 8:00 p.m.