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El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
too exp for oil change, and this one to honda, they told servicing is until 25k, but on acc, it was 24k, and i had to pay 2 mil dollar
Business response:
Hi I'm the general manager at El Cerrito Honda. I would like to better understand what happened during our visit. Please call me at 408-687-7459 or email me at sheriff@elcerritohonda.com
Came to the dealership to get my brake check had an appointment at 9:00 a.m and the dealership didn't service my car until 1:00 p.m had to been waiting for couple hours just get brake check out overall honda need to do better
Expensive. Expensive. Expensive. Expensive.
I had an incredibly BAD experience, w/a certain service tech. The 1st day I brought in my car for a malfunctioning gas gauge - he dismissed the prob & said that your service dept "could not duplicate the prob." When FREDDY took over - I got info, updates on the ETA of the part, etc. Turns out I paid ~ $1500 for a FUEL PUMP THAT I DID NOT NEED - since I had to BRING THE CAR BACK, the next week - SAME prob. To Freddy: "isn't this just a dashboard prob?" Turns out I'll be paying $1500 MORE now
Work performed is good. Price is too high. Always difficult to schedule service that is performed conveniently and allows minimal waiting time.
El cerrito shares my data without my consent
Sales manager sets all terms of deal & then says"i'm not making any money" Rude & dismissive . Be sure you do research & know exactly what you want & compare pricing and dealership reviews .. My experience here was stressful & disappointing..
Tech was great but mounting two tires and alignment should not take four hours
They charged me more than 900 to change a temperature sensor and the problem was not fixed, because the bad thing was the thermostat, then they wanted to charge me another 1000 more to change that and they were not sure if my GMC would be good
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 6,051 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is open now. It will close at 8:00 p.m.