Daytona Kia

SELANROSS29 

on DealerRater

5 years ago

I was quoted a much cheaper price and explained that the 124.99 that would’ve been charged if no service done will be deducted from the cost if maintenance done on car. The part was overpriced on the site same past was 82$ but was charged 145 plus 249$ in labor .. looked up labor for a wheel sensor and definitely wasn’t that much time in labor. As a woman, I was ripped off and will never trust Daytona Kia to do any minor or major maintenance to my vehicle and will not recommend them to anyone especially woman. 

rmiller392 

on DealerRater

5 years ago

The Service department is terrible at least to me!! 50% of all service there has been poor and no one cares... One time grease and oil all over my drivers door panel and steering wheel. One time they lost my tire air caps. one time left my washer bottle cover off. the last time they spilled oil all over the inside my engine compartment had to take off the belly pan and have all the oil washed out so it would stop dripping on my garage floor. called the Service manager never called back! I emailed the General Manager for the ... read more

haroku266 

on DealerRater

5 years ago

Purchased a used vehicle 6 weeks ago, during the detailing the vehicle was some how damaged, I was reassured that it would be fixed. Brought it back up a week later for the service department to look at. Once again, I was assured the front grill and passenger mirror would be repaired. I was also told the missing cargo tray/mat would be replaced. 2 weeks went by and not a word. Called and spoke with my sale rep again, he stated the items were possibly on back order and promised to call me back. No call received. I called back... read more

Pissed Customer 

on DealerRater

5 years ago

My experience was absolutely terrible, the service rep had a horrible attitude, my service was shoddy and then I had to argue to get things rectified! Never want to take my car back to Daytona Kia 

peterdoe7 

on DealerRater

5 years ago

Very good service. The salesman was very busy and he communicated well with me. His name was Rodney. He got me the car I wanted. 

SROBARE 

on DealerRater

5 years ago

No employees in masks. No social distancing. Wi-Fi blocked outside games on phone so my wait was extremely boring and long. Don't go here. 

MALTAGLIATIs 

on DealerRater

5 years ago

Purchased a new KIA Carnival. Realized after getting it home the dealership charged 5K over the sticker without disclosing that info. When i reached out to the salesperson he wanted nothing to do with helping. After three cars, i will not be returning to purchase a fourth from this dealership. 

krissy c 

on DealerRater

5 years ago

Wasnt too happy, had to bring my week old 2021 sorento in to get a piece of my door fixed. They needed to order a part, havent heard back as of yet if the parts in or not but I'm hesitant to even bring it back to get fixed now because someone put their dirty greasy hand prints all over my door and ceiling on the white material. I made them take it back and luckly it came off when they cleaned it but I feel maybe they should handle people's new vehicles with more care and actually look to see if they got it dirty before givin... read more

RDC9 

on DealerRater

5 years ago

I had an appointment to do a factory recall and check the whine in my rear axle. I left the car for the entire day. I confirmed when I checked in that the factory part was in and that the my were able to do the recall on my Stinger. I was told the part was in and I described the noise I was hearing from the rear of my car. I received a call around 3o’clock in the afternoon telling me that the part was not in and that I could come get the car ...they found no noise in the rear of my car after the tech had driven it ....I was ... read more