Daytona Kia

KERROS2032 

on DealerRater

5 years ago

Went in for a minor fix of my rear wiper sprayer. The service ended costing almost twice what I was quoted and took twice as long as estimated. This is why people don't go to dealerships. 

A.NASA 

on DealerRater

5 years ago

This dealership is great as long long as you don't ask much of them, they violate you once they get you into finance. They come at you with ridiculous payments and act like they did you a miracle. It took them months to pay off my truck which I kept telling them over and over. They where suppose to give me payoff on my Telluride instead screwed me out of 5k in finance on a deal to buy a Stinger. Now they are suppose to cut me a check for 3k which I can't seem to get an answer where that is. Honestly, nothing at this dealersh... read more

MMAGDENN 

on DealerRater

5 years ago

I car has stranded me several times. Had it towed to you, wouldn't start. Nothing but electrical problems since the engine failed and was replaced. You had it four days. Stated data was being sent to KIA engineers. You determine the battery was bad ( which Walmart agreed with ) You replaced the battery and delievered it to me. On the way home, the charging system light was coming off and on depending on the RPMs. Doesn't anybody test drive the car after service. If they had , they should have seen he warning light. It has sa... read more

SANO1944 

on DealerRater

5 years ago

This appointment for service was made on a recall notice from Corporate. I arrived early and after 1 hour was told by a very nice young lady that they did not have the parts necessary for the repair and I would be notified when the part came in. I would think that since this is a factory recall and a very dangerous situation that the Service Department would order the necessary parts well ahead of time. Now I will have to take more time off work to return. This was not a positive experience for your dealership. Lynne Rassano 

Ashley 

on DealerRater

5 years ago

I wouldn’t even give this place 1 star. Mike and his entire finance staff are horrible the GM of Kia won’t even talk to you. I traded in a vehicle and purchased a new one here on May 4th. Here we are June 15th 41 days later and they have yet to pay off the other vehicle. I have contacted the finance department numerous times and get told the same thing, “once the finance company pays we will over night a check to the other finance company”. I finally got fed up with talking to them and asked to speak to the finance manager M... read more

chircojoey 

on DealerRater

5 years ago

Asked me for information but when I sent it I'm they never followed up to tell me they received it. Texted. My sales person 2 tines and he never responded back 

PK 

on DealerRater

5 years ago

Beware of the trade-in values and rebates "given" as ours was added back into purchase price. (Veterans rebate, Kia Loyalty rebate, Kia finance rebate, trade-in of 2 vehicles) Math didn't add up but manager stated, the deal is done and would not listen or explain how/why the sales price was elevated from what was presented to us in writing prior to filling out/signing sales paperwork. Our misfortune for signing and trusting the "professionals" to give us the best deal - not swindle us. Additionally, still waiting for 2nd key... read more

vancer48 

on DealerRater

5 years ago

brought car in for a recall issue they did not fix the problem I called to reschedule and fix the problem but got a non response for 9 hours very poor customer service also called me to talk about extended warranty and then they hung up right now scheduled for a re do next week 

KENJOHNSON434 

on DealerRater

5 years ago

purchased the car 3 months ago , has been in for 3 warranty issues. Last issue was to take about 2 hours ended up taking all day.