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510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Horrible communication, did not offer much information or offer a rental care even though our car was in the shop for over 2 months, when we finally begged for one we were given a tiny car that did not compare to the car in the shop. We were not made aware that our service tech no longer worked there so as we would call for updates we were bounced around to several people to be given different information by everyone.
Waited over 5 hours for a 15 minute fix even though I had an appointment. Was obviously shuffled to the rear for "more important " work.
I contacted them on the 26th and had to make multiple attempts to contact them after to get price and availability on a car. After multiple attempts I did briefly speak with a sales associate. He said he would get back to me on the price and availability of the K5 I was interested in. Needless to say I never heard from him again even after I continued to reach out. We were ready to purchase a vehicle and ended up going with another brand at another dealer. They at least responded to my inquiry. I would have loved to have see... read more
Robert the manager of service is horrible. Arrogant and rude. I will never take my car to that service place ever again. And the lady who sits at end of service desk offices also rude. I will never spend another dollar at kia very disappointed and I love kia. But my next car will probably not be Kia.
Business response:
The service office Robert manager is horrible. I will never go back to Daytona Kia. I will go everywhere but there for my oil changes. And there secretary lady. Tanya. Also horrible. Rude and they should not work there. Neither of them.
Its the worst its always a long wait an everyone is walking around. You get put on hold for a dam half hour. Tim needs to be fired
Inferior workmanship with no supervision leading to additional damage with potential car accident chance for driver
I haven’t had a very good experience the past two times when I’ve scheduled service I could’ve literally gone anywhere else and paid half price but instead I went to Kia where my car was made so I get top-of-the-line service and a good quality of what I needed and each time I’ve gone there the customer service specially the lady upfront in the first window bay has a personality of a cucumber and it’s too worried about her make up that she would actually put on when there’s people waiting to get their appointments and to be s... read more
Service department LOUSY left without service. Will not go there again. Never got a call back from anyone about the problem.
I came to get my tire fixed and was told my warranty was no good. I came home and called them and he said I was still under warranty. So called Kia back and the guy said he would get it figured out. I never heard back from him. I called three times and no one ever answered.
Daytona Kia has a 4.5 star rating with 10,983 reviews.
Daytona Kia is open now. It will close at 6:00 p.m.