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510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
3 hour oil change & didn’t fix my headlight they were well aware of it, service was supposed to contact Kia due to 2 different headlights from manufacture installed in my car that was 3 weeks ago haven’t heard a word ???
Albert was wonderful, but everything else was a mess from the original moment my car was ruined in the car wash there to 4 months later when the parts finally showed up. After a 4 month battle to get them repaired. I arrived march 7th at my appt they set for me and they all looked like a deer in the headlights and had no clue why I was there. After being there almost an hour Parts came out and said my parts were in so they sent me on my way in a loaner, which smelled like an ashtray and felt like it was going to fall apart o... read more
Does not accionaste working people when it comes to hours and days. The “painter” only there once a week and only during the morning.
Because of this experience, I will never buy another Kia again. Poor quality cars. Poor quality service.
Again, Daytona Kia falls tremendously short of being a customer oriented reputable dealership. We recently had an appointment on a Friday to bring our kia in to find out why it didn't start some of the time. That Friday morning it didn't start so we called to cancel the appointment. The service person said to drop it off over the weekend if it started and fill out a form as to why it was there. No one called us on Monday or Tuesday so we went in to talk with the service manager, Albert, on Tuesday. He informed us that Wednes... read more
The place is disorganized and chaotic with no direction of where you’re supposed to check in for an appointment. I was 5 minutes early for my appointment to purchase and program a $265 key fob that they said was in stock on the phone when the appointment was made. I was blatantly ignored by staff members trying to figure out where to go for my appointment, and when I finally got someone to acknowledge me she told me that it’s “not her department” and that if my appointment was with Brandy, she’s “right there” and pointed to ... read more
I called the dealer to set up second appt for my recall issue on my front passenger seat and got hung up on??
They had my car for three days and still didn’t fix what was broke my check engine light was on charge me $380 and when I got it back it came on almost immediately not happy with the service
Absolute worst customer service I have ever experienced. It was so bad that I will never be purchasing another Kia based off of the hassle this dealership has given us.
Daytona Kia has a 4.5 star rating with 10,983 reviews.
Daytona Kia is open now. It will close at 6:00 p.m.