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510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I have an extended warranty on my kia sorrento. I lived in Orlando for 4 years and took my vehicle to the dealership there, no problem. I also called the dealership in St. Augustine, and they had no problem confirming my warranty, either (with VIN number). However, at this dealership, they tell me they have no way to locate the extended warranty (even though 2 other dealerships found it, no problem). The people were not customer-service oriented. The receptionist gave me a questioning look. The service guy (Tyler) seemed unw... read more
The Daytona Kia Service center seems disorganized from the start. There is little to no street signage directing customers where to go. I delt with multiple people from beginning to end. Very upsale driven. Charges did not match what was discussed in consultation room. There was a long wait from my car pulling up to when I could actually check out. Service warning of my 2022 low mileage car comes on every time I start the car ever since my.oil change.
I was told my car would be washed as part of my service it was driven through mud at the dealership and was dirtier than when I arrived. I was told my light was fixed because it was loose the light still does not work. The key that was made was not a working key and had to be remade and the cashier was very rude and informed me she was not “my middle man “
Some people were very rude and mot helpful made for difficulty communicating with most people
We lost our Kia key and called your dealership to ask how to get one made. You said we would have to have it towed to your dealership, you would order a key immediately, and then it would be programmed.. when the key came in, you said you couldn’t program it because you didn’t have some cord. You said we would have to take it to another dealership to have it programmed. We should have been told this from the start since we gave you all of the info about the car (year, make, etc.). This was due to your incompetence. We came b... read more
I took my 2013 kia sorento in for service of 5 recalls. When I got my vehicle back I was missing all the screws for the front splash guard. The engine splash guard was missing. Several connectors had been broken on my engine wiring harness and one of the boxes was broken off and glued back on on the air intake hose. They returned my car in worse shape than when it went in. When I took it back they did absolutely nothing about any of the issues I had.
The sales department does not return calls . They say they will call you but dont.
Waited 20 minutes to check in for our appointment, took 3hr for a oil change
The only 2 times I came for an oil change I had to come back to get something done that should have been at that time. It’s annoying but the car was clean!
Daytona Kia has a 4.5 star rating with 10,983 reviews.
Daytona Kia is open now. It will close at 6:00 p.m.