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510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The service manager is useless the car had 3000 miles on it had three different problems he wouldn’t do anything about it so I traded it off and didn’t get a Kia so I didn’t have to deal with him liked our Sorento but they wouldn’t fix it so we went elsewhere
Wrecked my new vehicle during a routine service appointment then tried to place blame on the customer after having failed to address the issue upon concern. HORRIBLE SERVICE.
The worst experience ever. I was lied to, cheated, and stolen from. I am 76 years old and taken advantage of. I am completely traumatized. My credit report is high. My original car was flooded in hurricane Ian and Johnny Rodriguez had no concern for me. He is the worst.
Business response:
On November 3, 2022 there was a 2023 KIA Rio black on the lot for $18,000 MSRP and $28,000 mark up. We were leaving because $28,000 was too high. We were by the truck to leave when Johnny Rodriguez ran out and said he would sell it to me for $23,000. I had $14,000 from my insurance for my car that had been flooded in Hurricane Ian. He said to put down $10,000 plus $3,125 for taxes and title. So my check was $13,125. I thought that would be great off the $23,000. I asked what my loan amount would be with Launch and he didn’t ... read more
Major concerns with car are blown off. Took a month to contact them about what next steps are and I was the one to reach out. Car still has same issue and no follow up plan was made. I contacted corporate and they are also very upset with the service I received. They advised me to seek help at another service department.
This has been one of the worst dealership service experiences I have had. They were totally inept in knowing how to fix my K900. They had the car for an entire MONTH!! They at first tried to charge me 4 hours of work to diagnose the problem. I had a zero deductible warranty that they didn't want to accept. They Finally contacted a Service Advisor at the corporate office to find out how to fix the panoramic roof! They then charged me for having a part overnighter and still took an additional week to fix the car. If you really... read more
They sold me a car that wasn’t serviced or cleaned. I had to get my seats shampooed because they were dirty. The tires were old and there was something wrong with the coolant control and the AC quit working less than 2 weeks after I bought it. I spent over $2,500 to get my car right 2 weeks after I bought it.
Staff was friendly but I felt like my requests were ignored. Other dealer confirmed problem that I brought up to Daytona Kia staff which they ignored.
This will be my third trip after needing my motor replaced from a recall , only means of transportation and only vehicle and this last time I had to call I was transferred twice and hung up on then called back and it just rang and rang I’m sorry I know my car is older but I love my car and it’s been taken care of and I just want it working like it should and after them putting a faulty motor in it the first time instead of sending it back kinda makes me worry to begin with
Terrible practices. All I can say is leave this place. I’d give it a zero if I could
Business response:
Terrible
Daytona Kia has a 4.5 star rating with 10,983 reviews.
Daytona Kia is open now. It will close at 6:00 p.m.