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Coast Cadillac

4.6
  • Car Dealers
  • Port Richey, FL

About this business

AutomotiveCar Dealers

Location details

10133 US-19, Port Richey, FL, 34668, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,117 reviews
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fdascoli's profile image
fdascoli 
14 years ago

Probably one of the best car buying experiences I had ever had. Everyone that I came across was more than happy to direct me or just say "Hi". The selection of color and equiptmnet was good and with Ken's expertise on the product, and the time spent, we found the right combination. The pricing and negotiating was very refreshing as it was presented in writing including all the fees and registration on one easy to understand form. We were a little surprised as to our trade value (isn't everyone) but we were able to talk and w... read more

bajabooty's profile image
bajabooty 
14 years ago

The only place We take our vehicles. A+++ service every time, Nick and his team, Jeremy and Alfredo (we normally deal with those 3) really goes above and beyond. We tell everyone to take their vehicles there, we have also purchased 2 of our vehicles there. 

SanAntonio Joe's profile image
SanAntonio Joe 
15 years ago

In early July 2010, I purchased a used 2009 Toyota Camry hybrid from Autoway Cadillac. The staff was friendly and helpful, and the price we negotiated was very fair. This was mostly a long-distance transaction due to me being in San Antonio, Texas and the dealership is located in Port Richey, Florida However, when the car arrived, I later learned it had been smoked in (disguised) and had the hood repainted. These items were NOT disclosed to me when I bought the car. If you are considering a purchase from Autoway Cadillac, I ... read more

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K 
6 months ago

Our son’s Cadillac was towed to this dealership after what we believed was a simple battery issue. After three days, the service advisor, Dave, informed us that diagnostics would cost at least $2,000, but suggested we file an insurance claim because they suspected a lightning strike. After another week without a diagnosis, our Progressive insurance agent advised us the dealership was requesting even more time, which he reluctantly approved. Communication with Dave was unprofessional—he was unresponsive for days, used profani... read more

Silvertung's profile image
Silvertung 
10 months ago

Ordered and paid $5000 deposit for 2025 Escalade Sport with a promised delivery of 2-3 months. It’s now over 3 months and still nothing. 

avk1979's profile image
avk1979 
a year ago

Extremely disappointed with new cars sales person Mariana Welch and New Car Director Nicholas Martin. I wanted to place an order for the 2025 Cadillac Escalade V series. She told me the price would be MSRP. I asked several times and she confirmed in a text message that the sales price would be MSRP. After she took my credit card number and driver's license, she sent me an invoice with $20,000 market adjustment. When I asked why, she said that her manager cannot sell at MSRP and has to charge $20,000 market adjustment. After ... read more

Business response:

Thank you for sharing your experience. We sincerely regret the frustration and confusion this situation has caused you. Our team is committed to providing a transparent and honest experience for all of our customers. We would like to address your concerns directly and ensure this matter is resolved. Our management team will be reaching out to you directly, so we can look into this further and work toward a satisfactory resolution. Your feedback is important to us. 

wngibaud's profile image
wngibaud 
a year ago

The worse service station I have ever dealt with, made an appointment which meant nothing. Waited 7 hours for a simple diagnosis and price of $4300 to replace a power steering pump versus going down the street to a reputable company and get a price of $979 labor and material with 3 year warranty. Price gougers !! Stay clear. The service manager, Bill has a lot to learn regarding customer service. 

Business response:

We're truly sorry to hear about your experience, and we sincerely appreciate you bringing this to our attention. Customer satisfaction is our top priority, and we are committed to resolving any concerns you may have. Our Service Director will be reaching out to you directly to discuss this further. Thank you for your patience and understanding. 

asilva41277's profile image
asilva41277 
2 years ago

The service department is horrible they run you around and then tell you nothing is wrong with your car because they don't want to really fix it negative five stars 

Business response:

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1230 -- we hope to hear from you soon. 

dave5251's profile image
dave5251 
2 years ago

xxxxxxlooks like they’re going out of business. No vehicles in stock service department look like it was hardly working too. When in for an oil change spent $265. I think that’s excessive & I will shop around.. 

Frequently asked questions about Coast Cadillac

How is Coast Cadillac rated?

Coast Cadillac has a 4.6 star rating with 2,117 reviews. 

When is Coast Cadillac open?

Coast Cadillac is closed now. It will open at 8:30 a.m.