This profile has been claimed by the business owner or representative.
Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
As always, the associate was very accommodating. As always, the associate was very accommodating. Service was completed in a timely manner. Great coffee.
Business response:
Hi, Thank you for sharing your feedback about your recent visit to Tenvoorde Ford! We’re glad to hear that our associate provided accommodating service and that your appointment was completed promptly. It's also great to know you enjoyed the coffee! We look forward to serving you again.
Consistently great service in a timely manner, at a fair Consistently great service in a timely manner, at a fair price. I have been a customer of yours for years. When I bring a car in for service I appreciate the prompt communication I get from your service department. The service reps are always courteous, friendly, and professional.
Business response:
Thank you for your continued trust and kind words! We're so glad to hear that you’ve consistently had a positive experience with our service team. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come!
Fairly quick service. Fairly quick service. However I had a recall due on my vehicle. They asked if they could complete it, which I agreed to. What they did not say was they were going to remove the part recalled, but did not have the replacement part available and it's on a nationwide shortage so no idea when it'll be available. I found that out after the fact. Had that been mentioned, my decision would have been different.
Business response:
Thank you, Kelly, for sharing your feedback. We sincerely apologize for the lack of clear communication regarding your recall service. We understand how this situation could be frustrating, and we appreciate you bringing it to our attention. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address your concerns further and work toward a resolution. Your satisfaction is important to us, and we want to ensure a better experience moving forward.
Terrific service. Terrific service. Super friendly and accommodating. I very much enjoyed the experience and would highly recommend
Business response:
Thank you, Brian! We're thrilled to hear that you had a terrific experience at Tenvoorde Ford. We appreciate your kind words and your recommendation. We look forward to assisting you again in the future!
Tim is helpful and treats customers with kindness and Tim is helpful and treats customers with kindness and respect! Hope he is returning after medical leave.
Business response:
Thank you for sharing your experience, Melissa! We’re glad to hear Tim provided you with excellent service. We look forward to his return and will pass along your kind words.
Maddi was great to work with, if it wasn't for her, this Maddi was great to work with, if it wasn't for her, this rating would be 1 star. However, the service department themselves, not so much. I was quoted for 4.5 hour job to complete changing a bumper after someone backed into me. After 6 hours I checked in to see the process. Still not done, will be done in another 2 hours (8 hours total). That didn't work as I had an appointment I had to make it to. I was told they would hurry to get buttoned up in 1 hour. They didn't g... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
They have great auto mechanics and service writers. They have great auto mechanics and service writers. Wish ford would come up with an edge and f150 plug in hybird with keyless entry.
Business response:
Hi, Thank you for your feedback! We’re glad to hear you had a great experience with our auto mechanics and service writers. We truly appreciate your suggestion about a plug-in hybrid—innovation is always on the horizon! We look forward to serving you again.
Keven Jonel;y in the service department is 5 star for Keven Jonel;y in the service department is 5 star for sure. He is committed to making the service experience easy and comfortable.
Business response:
Hi, thank you for your feedback! We’re glad to hear that Keven Jonely in the service department provided such a positive experience. We appreciate your kind words and look forward to assisting you again soon!
You guys found the right used vehicle that I was looking You guys found the right used vehicle that I was looking for, the more I use the 2011 escape the more I enjoy driving it
Business response:
Thank you for your kind feedback, Adrean! We're so happy to hear you found the perfect vehicle with us. Enjoy your 2011 Escape, and we're here for any future needs you may have!
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,699 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is closed now. It will open at 8:00 a.m.