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Tenvoorde Ford, Inc.
- Car Dealers
- St. Cloud, MN
About this business
Location details
185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mike did a great job explaining the issue and the time Mike did a great job explaining the issue and the time that it was going to take to make this repair.
Business response:
Hi Larry, Thank you for your feedback! We’re glad to hear that Mike did a great job explaining the issue and the time needed for the repair. We strive to keep our customers informed and comfortable throughout the process. We appreciate your trust and look forward to assisting you again!
Barry was very nice and professional. Barry was very nice and professional. He made me feel really comfortable. And he caught something on my truck that was under warranty and suggested that we get it fixed as soon as possible.
Business response:
Hi, Thank you for sharing your experience! We're glad to hear that Barry made you feel comfortable and took the time to catch the issue on your truck. It's great that he was able to address it under warranty for you. We appreciate your feedback and look forward to assisting you again!
For a female car owner, Tenvoorde and Justin Erwin For a female car owner, Tenvoorde and Justin Erwin represent the most factual and correct answers to questions and concerns about my vehicle. Always an upfront price and I can count on it being done correctly the first time. Suggestions are presented as to car maintenance, prices given and work is scheduled. I have never been "snowed" by someone trying to sell me something that the car does not need. If that should ever happen, it is "goodbye Ford and Tenvoorde! Trust is som... read more
Business response:
Hi, Thank you for your thoughtful feedback! We’re thrilled to hear that Justin and the team at Tenvoorde Ford have earned your trust with honest, straightforward service. It’s our priority to provide accurate information and only recommend necessary services, ensuring you have peace of mind with every visit. We truly value your trust and look forward to continuing to serve you for all your car maintenance needs!
Though I had a small problem, mostly due to my ignorance, Though I had a small problem, mostly due to my ignorance, I was treated with courtesy and understanding. The service person was kind and considerate. I was very impressed.
Business response:
Hi, Thank you for sharing your experience! We’re glad to hear that despite the small issue, our team was able to provide courteous and understanding service. We strive to make sure every customer feels valued and supported. We appreciate your kind words and look forward to serving you again!
Wonderful dealership, very nice to work with,very helpful Wonderful dealership, very nice to work with,very helpful on everything. We would recommend this dealership to friends
Business response:
Thank you for your kind words! We're so glad to hear you had a positive experience with us at Tenvoorde Ford. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!
Worst experience ever would never recommend to anyone Worst experience ever would never recommend to anyone three hours for oil change and when they were done, broke down in their own parking lot
Business response:
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced. This is certainly not the standard of service we strive for at Tenvoorde Ford. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address your concernS. Your satisfaction is very important to us, and we'd appreciate the opportunity to make things right.
Awesome- as usual. Awesome- as usual. Thanks for the open communication Jade! We love our new Ford Van.
Business response:
Hi, Thank you for your kind words! We're so glad to hear you love your new Ford Van. We truly appreciate your continued trust in Tenvoorde Ford, and we're happy Jade could assist you with great communication throughout the process. Enjoy your new vehicle, and we look forward to serving you again!
The work was completely quickly, the representatives are The work was completely quickly, the representatives are knowledgeable and friendly. The tires are working well and giving me confidence as I drive this winter. Thank you! This was in the Quick Lube Dept.
Business response:
Hi, Thank you for your feedback! We're thrilled to hear that your tire service was completed quickly and that our team provided you with knowledgeable and friendly assistance. We're glad the tires are giving you confidence on the road this winter. We appreciate your business and look forward to serving you again at Tenvoorde Ford!
My service is always great at the service center. My service is always great at the service center. My advisor Mike is why I keep coming back. Make me feel welcome and appreciated. I’ve had other service advisors and no comparison. Thanks Mike for your services!!!!
Business response:
Hi, Thank you for your kind words! We're thrilled to hear that Mike has provided you with such excellent service. It's always our goal to make our customers feel welcome and appreciated, and we're glad to know Mike consistently meets that standard. We look forward to continuing to serve you at Tenvoorde Ford.
Frequently asked questions about Tenvoorde Ford, Inc.
How is Tenvoorde Ford, Inc. rated?
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,698 reviews.
When is Tenvoorde Ford, Inc. open?
Tenvoorde Ford, Inc. is closed now. It will open tomorrow at 8:00 a.m.